Principal Product Owner

3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI.
 
👋 Greetings, future product leader: 
Embark on an exciting journey into the realm of product development with 3Pillar! We extend an invitation for you to join our team and gear up for a thrilling adventure. At 3Pillar, our focus is on crafting cutting-edge technologies that revolutionize industries. 🚀💻

Key Responsibilities
Act as liaison between the client’s business organization and software delivery teams. Provide subject matter expertise to guide the development and implementation of business solutions. Lead and facilitate requirements gathering sessions, workshops, and interviews with stakeholders to capture business needs accurately and translating the requirements into functional design specifications, user stories, use cases and business process flows while ensuring alignment with project goals Manage and prioritize requirements in collaboration with product management and other cross functional teams. Adjust the requirements based on timeline, complexity and other business drivers. Work with Business and Technical teams to groom and prioritize work and ensure effective communication and delivery of high-quality solutions. Define and document business dependencies and understand system intricacies for all integrated platforms. Analyze complex business processes, identify automation opportunities and reengineer processes to improve automation potential. Perform data mapping and define all the aspects of integration between platforms Collaborate with project managers to plan and prioritize tasks, resources, and timelines for successful project delivery and identify, document, track, and communicate risks, assumptions, issues, and decisions. Document assigned feature sets and work with Quality Assurance to validate system functionality and ensure developed functionality conforms to specification. Lead User Acceptance Testing sessions and ensure successful operations handoff for launched features. Stay up-to-date with industry trends, best practices, and emerging technologies relevant to the business analysis field. Able to work with a high level of independence and initiative, while being able to adjust daily workloads to shift for competing business priorities, to be able to finish assignments without undue supervision. Participate in status meetings and other leadership activities for the project.

Minimum Qualifications
Bachelor’s degree in Management Information Systems, Computer Science, Business or related field or equivalent professional experience. 10+ years of experience as an IT Business Analyst or other relevant experience Knowledge of Web and Mobile based platforms and experience working with APIs Experience with Agile/Scrum methodology Experience in creating mockups, wireframes, and prototypes. Experience in leading/facilitating requirement meetings during business requirement gathering sessions or design discussions. Knowledge of basic documentation software (Microsoft Word, Excel, PowerPoint)

Additional Experience Desired
Demonstrated project management skills. Previous hands-on quality assurance background with experience full-cycle testing of functional requirements and managing requirements traceability. Scrum training and/or certifications Certification(s) such as CBAP (Certified Business Analysis Professional) or PMI-PBA (PMI Professional in Business Analysis) is a plus. Experience with Business Process Management Solutions such as Macess (BPM) is nice-to-have

Knowledge, Skills and Abilities
Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies Proficient in using business analysis tools such as Microsoft Visio, Excel, JIRA, Confluence and other relevant software. Excellent understanding of the organization’s goals and objectives. Excellent analytical, mathematical, and creative problem-solving skills. Excellent written and oral communication skills. Excellent listening and interpersonal skills. Logical and efficient. Keen attention to detail. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to handle multiple projects simultaneously and manage priorities effectively. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Strong critical thinking skills to assess current processes and propose new ideas Change Agent - Excited about change, drives business process improvement and technology expansion within the business. Resilient in the face of opposition and adversity, able to complete required changes. Self-Starter – Adapts to technology and business changes, takes initiative to learn new technologies and business processes and shares skills gained with team members. Excellent interpersonal skills to build strong relationships and work collaboratively with diverse teams.

Benefits
Medical Insurance benefits as per company policy. Life Insurance as per company policy 15 days of paid vacation, sick leave and paid holidays as per local law Paternity and maternity leave as per as per local law Marriage, bereavement and graduation leaves as per company policy Sick leave and paid holidays as per local law Christmas and Middle year bonuses as per local law Monthly productivity bonus as per local law Discounts in local shops Direct deposit of payroll. Paid professional certifications

What is it like working for 3Pillar Global?
At 3Pillar, we create an environment where people can do their best work while maintaining a healthy work-life balance. Flexibility & Well-being – Our remote-first approach gives you the flexibility to work where you perform best, while prioritizing your well-being and personal commitments. Global Community – Collaborate with talented colleagues across the globe in a culture built on connection, support, and shared success. Your Voice Matters – We foster open communication and multiple feedback channels, ensuring every employee has the opportunity to be heard and make an impact. Growth & Development – Gain exposure to diverse clients, industries, and challenges that accelerate learning and career growth. Our culture is guided by four core values: Collaboration, Outperform, Respect, and Evolve —the principles that shape how we work, grow, and succeed together.