Senior Creative Producer (Remote US or Canada, Contract)

About the role: Superhuman’s Growth Design team owns the design and program work behind an active localization program spanning ~12 workstreams across vendor coordination, design production, and cross-functional stakeholder management. With our lead localization designer on leave, we’re bringing on a temp Localization Producer through end of year, scoping this as a programmatic need, not just a backfill. The infrastructure this person builds (agency partnership, intake process, cross-team standards) will directly inform how we resource and scale internationalization long-term. This is an operational and coordination-heavy role. The right person thrives on process, vendor relationships, and making complex multi-team work move forward without friction. You’ll work closely with the Staff Design Program Manager, Growth Design lead, PM and Eng partners, and external vendors, inheriting a well-documented set of active workstreams and a coverage plan from day one.

What You’ll Do
Creative Production Operations: Lead cross-team scoping across Growth Design, Brand Creative, and Design Foundations to aggregate creative production volume and define requirements; run the agency RFP process and onboard a partner covering upstream transcreation and downstream post-translation production (string swaps, asset re-renders, motion timing, layout QA) Design and implement a shared intake workflow for localization requests across 3 design teams, establishing the standard for how localization work enters and moves through production Establish asset trafficking process and define handoff standards by asset type, building the operational model for managing localization production as language volume and team participation grows Co-own the relationship with Lokalise/Worders TMS vendor in coordination with the GTM Program Manager; ensure teams are operating within shared tooling standards and not circumventing translation memory. Workstream Coordination: Drive coordination across ~12 active localization workstreams, maintaining visibility into status, timing, and design review windows as workstream scope and priorities evolve with the program, and ensuring nothing slips between teams Identify, track, and resolve dependencies across workstreams; make trade-off calls on what to escalate vs. resolve independently Design and facilitate localization process workshops with Lifecycle Marketing and Paid Acquisition; synthesize findings into shared documentation that informs investment pitch and process changes. Stakeholder Management: Own cross-functional program communication across Growth Design, Brand Creative, Design Foundations, Engineering, and Marketing/Acquisition, building alignment across teams that don’t yet have established localization workflows Integrate design review into Eng QA processes across active tracks; own design checkpoint timing and coordination to prevent launch-blocking surprises Surface cross-team dependencies early and drive resolution; make judgment calls on what requires escalation vs. what can be resolved independently.

What Superhuman Is Looking For
Required: 5-7+ years of experience in creative production, design operations, or program coordination in a creative/design environment Demonstrated experience managing vendor relationships and agency partnerships Strong cross-functional communication and stakeholder management skills, comfortable working across Design, Engineering, and Marketing teams Highly organized with strong attention to detail; able to manage multiple concurrent workstreams without dropping threads Process-oriented mindset: you build structure where there isn’t any and improve it where there is Prior experience in localization, multilingual creative production, or internationalization programs strongly preferred (candidates with this background will onboard significantly faster given the program’s active stage). Nice to Have: Familiarity with translation management systems (Lokalise, Worders, or similar) Familiarity with Figma or design production workflows Experience at a SaaS or tech company, particularly in a Growth or Marketing context.

Job Details:
Rate: $90–110/hr Duration: ~6 months, temp-to-hire possible but not guaranteed Work authorization: Permanent residents or citizens only of the USA or Canada, as we are unable to sponsor visas Level: Mid to Senior Level (5 years experience) Location: Fully remote but Superhuman hubs preferred (NYC, SF, Vancouver) Team : Growth Design