Director, Consumer Pricing

Help Us Build The Future of Travel
At Airalo, we’re making it easier for people to stay connected wherever they go. As the world’s first eSIM store, our product is already used by millions of travelers across 200+ countries and regions, helping remove the friction from staying online while abroad.
We’re a fully remote team of 400+ people across 60+ countries, working in a fast moving environment where ownership is clear and decisions don’t get slowed down by unnecessary layers. People here are trusted to take responsibility for their work and see it through.
Your Next Destination
Location: Remote, anywhere in the UAE
Contract: Full-time, permanent via Deel (our employer of record in the UAE)
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74 
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.

As Director, Consumer Pricing, you will define and lead Airalo's global pricing strategy and capability across B2C, B2B and B2B2C businesses. You will establish pricing as a strategic growth lever, balancing customer value, market competitiveness, revenue growth, and margin optimization.
You will build and lead Airalo's pricing function, operating model, governance, systems, experimentation framework, and long-term monetization strategy. Working closely with Executive Leadership, Product, Growth, Networks, Finance, and Data, you will shape how Airalo prices, packages, personalizes, and monetizes connectivity globally.
This role owns pricing performance globally and is accountable for driving measurable impact across revenue, margin, conversion, customer lifetime value, and competitive positioning.

Responsibilities include but are not limited to:
Pricing Function Leadership Build and lead Airalo's global pricing organization, including future hiring, capability development, and operating model design Define team structure, processes, governance, and decision-making frameworks Establish pricing as a core commercial capability embedded across Product, Growth, Networks, Finance, and Data Coach and develop pricing talent and foster a culture of experimentation, analytical rigor, and commercial ownership Act as the executive sponsor for pricing initiatives across the company Commercial Performance Ownership Own global pricing performance across revenue and gross margin Establish company-wide pricing KPIs, reporting, and executive dashboards Identify and unlock monetization opportunities across products, markets, customer segments, and partnerships Lead pricing reviews with executive leadership and provide recommendations on commercial trade-offs and investment priorities Drive annual and quarterly pricing planning processes Pricing Strategy & Architecture Define and evolve Airalo’s global pricing strategy & architecture (market tiers, corridors, product positioning, bundles) Align and define pricing corridors along our brand values Translate strategy into clear, repeatable pricing rules and logic Design pricing across B2C and B2B/B2B2C channels, accounting for different margin structures and use cases Audit the current pricing logic end-to-end and identify opportunities Build a framework for customized products, micro regional corridors, resulting in new revenue generation Shape pricing strategy for new products, markets, customer segments, and partnerships Develop segmentation and willingness-to-pay frameworks to support differentiated pricing approaches Lead market positioning decisions and pricing responses to competitive changes Evaluate emerging pricing models including subscriptions, memberships, dynamic pricing, personalized pricing, and usage-based charging Pricing Engine & Data Infrastructure Partner with Data to build a centralized pricing data layer (“pricing space”) combining: Cost & margin data (CDRs, network costs) based upon usage and breakage patterns, user behaviour and regional, seasonal characteristics Sales & conversion performance Competitor pricing (automated scraping) Demand signals Revenue assurance Define requirements for a pricing simulation and recommendation engine Move from static pricing to semi-automated / AI-assisted pricing decisions Collaborate with data to co-define roadmap for future capabilities (AI, automation, personalization, app based charging) Decision Framework & Trade-offs Build a formal pricing decision framework balancing: Growth vs margin Competitive positioning vs profitability Short-term vs LTV optimization B2C vs B2B/B2B2C Retention vs new accounts Standardize how pricing decisions are made across markets and teams Experimentation & Optimization Own the pricing experimentation roadmap Design and run structured A/B tests (price, bundles, discounts, thresholds) Build a continuous optimization loop, not one-off changes Governance and cross functional alignment Establish clear pricing governance and decision rights Act as the central point across: Networks (cost inputs) Growth (demand + campaigns) Product (packages & UX) Finance (margin targets) Ensure pricing consistency across channels and regions

Must Haves:
7+ years of experience in B2C and B2B/B2B2C pricing, ideally within Telco, mobile services, or connectivity products, with exposure to bundle-based / package pricing models Proven experience leading pricing organizations within global consumer technology, telecom, travel technology, connectivity, SaaS, fintech, or marketplace businesses Experience in high-scale, data-rich environments with structured, comparable product pricing Proven track record building and scaling pricing functions from the ground up Strong understanding of pricing science, elasticity modeling, segmentation, customer economics, and monetization strategy Proven track record of driving measurable commercial impact (not just analysis) Proven ability to build pricing frameworks and manage complex pricing structures Hands-on experience leveraging, Data warehouses and BI tools Strong intuition for, building data models for pricing and translating insights into decisions Exposure to AI/ML-driven pricing or recommendation systems is a strong plus Strong understanding of unit economics, price elasticity, and demand signals Strong ability to influence senior stakeholders across growth, product, finance and networks Proven track of working with brand values and reputation

Why People Join Us In the UAE
We’re a fully remote team across 60+ countries, built on a simple idea: trust people to own their work and deliver without unnecessary layers or heavy process getting in the way.
Many people joining us from the UAE are looking for clarity in scope and real ownership in their role. They want to know what they’re responsible for, how success is measured, and have direct access to the people making decisions.
What often stands out is the combination of a global, product-led company with a flexible remote setup. For many, it’s the opportunity to work on a product used by millions of travelers worldwide, alongside a team that moves quickly and values clear ownership and accountability.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy 
 
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.