Director, Trade Operations

Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com.

Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization.

About the Role

The Director of Trade Operations reports to the Vice President of Trade Relations and is responsible for supporting all trade operation activities. This function is critical to effective operations of the group and the achievement of sales and margin targets. Works closely with Market Access and Strategic Accounts, Legal, Supply Chain, Finance, Sales, Marketing and Customer Service.  The Director, Trade Operations, will provide the Vice President of Trade Relations with account-level analytics & insights, operational support, and representation of the Trade Department with key cross-functional business partners.

Key Responsibilities

Responsible for directing customer order flow, performing inventory analytics, and providing customer service support to wholesalers.  Responsible for working with multiple vendors and assessing data to inform organization of trade-related activities and provide actionable updates to senior management. The individual reports to the Vice President of Trade Relations and will collaborate on industry communication, customer interaction, and forecasting, and will also collaborate with the Sales, Market Access and IDN account teams to provide the support needed for commercial operations.

JOB DUTIES & RESPONSIBILITIES

• Coordinate with external supply chain to the management of product shipment logistics, inventory levels, and other related outbound activity issues relating to distribution; act as the point person with the buyers
• and customer service; drive effective operations with wholesaler stocking, identifying areas of opportunities and efficiencies; provide smooth logistics, positive customer experience and effective issue resolution
• Direct the management of systems and tools such as daily management and review of 867/852 data to ensure data integrity and adequate data flows between the company and distribution vendors and wholesalers so that trade and distribution is positioned to support company objectives; analyze customer dynamics and communicate findings to appropriate audience, as required
• Develop and communicate distribution-related analytics and reporting to ensure accurate information and timeliness; provide analytic support for order flow, days on hand inventory, product sell out to pharmacy, and analyze inventory trends vs. customer order trends; review historical sales trends, research demand drivers, analyze market trends, monitor competitive intelligence, customer trends and recent business activities in an effort to maximize sales and profitability
• Support key internal stakeholder teams with analysis of customer utilization data to ensure all aspects of customer interaction and contract compliance are in place to maintain the proper service levels required to provide access of all Azurity’s products to patients who need them
• Develop financial models, analytical tools, and business presentations as needed to support Trade related projects
• Effectively direct and execute the monitoring of trade account level data and provide internal teams with insight to shape overall business strategies
• Review customer inventory levels for all Azurity NDC’s via Azurity’s selected data aggregator and internal inventory reports; monitor trends and provide timely demand vs. supply analysis for areas of concern with customer and/or product inquiries
• Direct and manage the wholesaler segment in supporting internal operational functions, including management of ordering patterns and shipping changes due to holidays, end of quarter and end of year; optimize allocation of inventory to appropriate inventory levels across the wholesale channel
• Support Trade Operations with timely up to date tracking of DSA contractual terms, payments and ROI; assist in modeling and analytics of potential contracts for proposals. Trade contract negotiation, review and execution within the approved strategy and guidelines and terms

• Support the Vice President and Directors of Trade Relations & Channel Management in trade functions and executing annual plans
• Collaborate in cross-functional efforts as appropriate (manufacturing, quality, medical, regulatory, customer relations, legal, sales operations, supply chain, market access, etc.) to address broad-based customer service needs, supply opportunities or challenges and ensure implementation of solutions
• Address Sales Team reported stock outages by researching and resolving product availability

Required Skills and Experience

• Bachelor’s Degree in a related field, Health Care related field preferred
• 5+ years of related experience in the pharmaceutical industry and understanding of the pharmaceutical business OR equivalent combination of education and experience.
• Experience in sales and forecasting analytics processes
• Experience in planning, execution and project-management and analytical skills required
• Directing and managing multiple tasks effectively, independently and in a timely manner to meet the business needs
• Proficient with Microsoft tools: Outlook, Word, Excel, PowerPoint, and Teams
• Willingness to travel by air and car for meetings, industry events, and other business needs

Preferred Qualifications

• An advanced degree (e.g., PharmD, MS Pharm, BSN, MBA) is preferred
• Ability and willingness to work independently as well as with team members

#LI-Remote

Physical & Mental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to sit for long periods of time
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; talk and/or hear
• May occasionally climb stairs and/or ride elevators
• The employee must occasionally lift and/or move up to 25 pounds
• Employee must be able to manipulate keyboard, operate a telephone and hand-held devices
• Other miscellaneous job duties as required

Benefits We Offer:

• Unlock Your Earning Potential: Join our team and be rewarded with a competitive compensation package, including an annual bonus based on company performance, that recognizes your exceptional talent.
  • Sales - In lieu of annual bonuses, we offer an Incentive compensation program that allows you to earn more - even over plan.
  • Fuel Your Success: *Sales Only* - We understand the value of your hard work and provide a car reimbursement program and gas card for both business and personal use as part of our commitment to supporting you. 
• Comprehensive Health Coverage: We value your well-being and offer excellent medical, dental, vision, and prescription coverage to ensure you and your family are always taken care of.
• Flexibility for Your Lifestyle: Achieve work-life balance with our hybrid work model, allowing you to work two days from home and three days in the office. *Excludes Sales, Manufacturing, and some Operations positions*
• Invest in Your Future: Our Retirement Savings Plan (401K) is designed to help you secure a comfortable retirement by matching dollar for dollar up to 5%.
• Time Off That Counts: Take advantage of our generous time off policy, which offers up to 15 vacation days annually + rollover (up to 40 hours) as well as five sick/wellness days. For new employees, vacation accrual will be prorated based on your start date.
• Meaningful Time with Your Loved Ones: We close between Christmas and New Year’s to give you an extra week off to spend quality time with your family and recharge.
• Enjoy the Holidays: Over the course of the year, Azurity recognizes 13 holidays.
• Invest in Your Education: We support your professional growth with tuition reimbursement for undergraduate and graduate level courses or certifications.
• Recognize and Be Recognized: Our Azurity High Five peer recognition platform allows you to celebrate your colleagues' accomplishments and receive recognition for your own outstanding work.

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