Incident Responder (Tier 2)

BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity.

What You Will Do
Interface with clients to remotely onboard them onto the BlackCloak platform Respond to client inquiries, alerts, incidents, and questions Triage cybersecurity alerts, assess the risk and deliver mitigation responses Run network vulnerability assessment scans of client infrastructure Communicate vulnerability and threat assessments to clients Participate in the Incident Response Program Be part of an on-call rotation and escalation team Provide post-onboarding support to clients through periodic touchpoints as needed in a timely and professional manner Participate in knowledge transfer sessions, product training and other strategic initiatives as needed Mentor and support Client Success and Security Team Members Maintain working knowledge of BlackCloak’s solutions, platform features and best practices This role requires occasional time on nights and weekends to address client incidents, emergency onboardings and issues

What You Need to be Successful
2-5 years of experience in an infosec/cybersecurity analyst role College degree in an Information Technology (IT/CS/CE) related discipline or equivalent experience Industry recognized information security certifications a plus: CISSP GIAC OSCP Security+ Penetration and vulnerability testing experience Windows and macOS forensic investigation and vulnerability management experience Technical knowledge of operating systems such as Windows, macOS, iOS, Android, Linux Operate independently and efficiently to manage multiple tasks and priorities simultaneously and successfully Strong communication skills and ability to interface with clients

About BlackCloak
BlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries.

BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment.  Below is a quick summary of BlackCloak’s generous benefits package for full-time employees includes:

- 100% Remote Company, within the USA
- Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents. 
- Health Savings Account with company contribution for eligible medical plans.
- Flexible Vacation Plan 
- 10 Paid Company Holidays 
- 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
- 401k with Traditional and Roth options, including employer match.
- Company Equity 
- Paid Parental and Pregnancy Recovery Leave
- Company and team off-sites and virtual events throughout the year 
- Home office stipend

We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Learn More about Us
Website: https://blackcloak.io
LinkedIn: /blackcloak
Twitter: @BlackCloakCyber
White Paper: https://bc.blackcloak.io/quantifying-the-business-need-for-digital-executive-protection-report-download

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