Enterprise Sales Engineer — CEE

We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.

But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.

BlueCat’s Network Observability platform is transforming how organizations gain visibility, control, automation, and confidence across increasingly complex digital infrastructures. Together, we deliver market-leading network observability, infrastructure intelligence, performance monitoring, telemetry analytics, and automation solutions that help enterprises improve resiliency, accelerate troubleshooting, reduce operational complexity, and enable digital transformation across hybrid and multi-cloud environments.
We’re looking for a high-impact Sales Engineer who thrives at the intersection of technology, business strategy, and customer engagement. This is not a traditional demo-focused role. You’ll act as a trusted technical advisor to enterprise customers and channel partners, helping organizations modernize network operations, improve operational visibility, automate infrastructure workflows, and achieve measurable business outcomes.
You’ll collaborate across Sales, Product, Engineering, Customer Success, and Go-to-Market teams to shape customer strategy, influence product direction, and drive long-term customer value throughout the entire customer lifecycle — from evaluation and adoption through expansion and ongoing success.
If you enjoy translating deep technical expertise into measurable customer outcomes — and want to work with cutting-edge observability, telemetry, AI-assisted operations, and infrastructure intelligence technologies — we’d love to meet you.
What You’ll Do:
Partner with Enterprise Customers
Lead consultative discovery engagements to uncover customer operational challenges, modernization priorities, cloud transformation initiatives, and business objectives
Advise customers on network observability, telemetry strategy, AI-assisted operations, and infrastructure intelligence best practices across hybrid and multi-cloud environments
Conduct executive and technical workshops that align technical capabilities to measurable business outcomes, operational efficiency, resiliency, and ROI
Lead proof-of-value engagements that demonstrate operational improvements, faster troubleshooting, reduced downtime, and automation outcomes
Guide customers through technical evaluations, onboarding, adoption, and expansion initiatives to ensure long-term customer success
Build trusted advisor relationships with technical teams, operations leaders, architects, and executive stakeholders

Drive Technical Sales and Customer Success
Architect and position observability and infrastructure intelligence solutions aligned to customer environments and strategic priorities
Translate complex technical capabilities into customer-centric business value and operational outcomes
Design integrated solutions spanning network observability, telemetry analytics, infrastructure automation, and API-driven operational workflows
Support customers with Infrastructure-as-Code, orchestration, automation frameworks, and integration platform strategies
Collaborate with Customer Success and Services teams to ensure seamless transitions from evaluation to deployment, adoption, and expansion
Support channel and strategic partners in strengthening their technical positioning and customer engagement capabilities

Influence Product and Market Strategy
Partner closely with Product Management, Engineering, Customer Success, and GTM teams to provide customer insights, competitive intelligence, and feature recommendations
Contribute customer feedback related to observability workflows, telemetry analytics, automation use cases, integrations, and operational intelligence
Participate in beta programs, solution validation initiatives, and customer advisory engagements
Develop technical thought leadership content, enablement materials, workshops, and industry presentations
Represent BlueCat’s LiveAction Network Observability solutions at customer events, industry conferences, webinars, and strategic engagements
Operate Effectively in a Modern Remote-First Environment
Maintain accurate technical engagement and opportunity updates within Salesforce and collaboration platforms
Collaborate effectively across globally distributed and cross-functional teams
Leverage modern remote engagement tools to support customers virtually while maintaining strong executive presence and relationship management
Stay current on emerging technologies including AI-assisted operations, observability platforms, telemetry analytics, automation frameworks, hybrid cloud networking, and infrastructure intelligence solutions

What You Bring:
Technical Expertise:
Strong understanding of enterprise networking, network operations, network security, infrastructure modernization, and observability architectures
Experience supporting complex enterprise environments spanning on-premises, cloud, SaaS, and hybrid/multi-cloud infrastructures

Deep knowledge of:
Routing and switching technologies
Network observability and monitoring platforms
Telemetry technologies including NetFlow, Flexible NetFlow (FNF), IPFIX, streaming telemetry, and analytics platforms
PCAP / Deep Traffic Analysis
QoS and application-aware networking
Network Security components (Firewalls, IPS/IDS, NDR,…)
Wireless networking and network security concepts
API-driven infrastructure and automation frameworks
Infrastructure-as-Code tools and orchestration platforms
Cloud networking architectures and operational visibility strategies
Understanding of DHCP/DNS infrastructure components and enterprise architectures.
Familiarity with AI-assisted operations, infrastructure intelligence, operational analytics, and automation-driven workflows is highly valued
Experience integrating platforms using APIs, automation frameworks, or orchestration technologies is strongly preferred
CCNP, CCIE, or equivalent networking expertise is a strong plus
Customer Engagement & Advisory Skills:
Exceptional consultative selling and relationship-building abilities
Strong executive communication and presentation skills, with the ability to influence both technical and business stakeholders
Ability to connect technical capabilities to measurable business outcomes, operational efficiency, and strategic initiatives
Strong facilitation, discovery, and advisory skills within complex enterprise sales cycles
Comfortable leading both technical deep dives and executive-level strategic conversations
Self-starter mindset with strong analytical thinking, adaptability, and problem-solving instincts

Experience & Education:
Bachelor’s degree in Computer Science, Electrical Engineering, Information Technology, or related field — or equivalent practical experience
Experience in sales engineering, solutions engineering, network engineering, technical consulting, customer success engineering, or related customer-facing technical roles
Experience working collaboratively across Product, Engineering, Sales,
Marketing, Customer Success, and Services organizations
Comfortable supporting customers in a remote-first engagement model with moderate travel as needed for strategic customer engagements and industry events

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
 
In addition, we offer a range of appealing perks, including:
 
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
 
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
 
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.