Senior Product Owner (SaaS | Remote | Australia Hours)

Position: SENIOR PRODUCT OWNER (SaaS | Remote | Australia Hours)

Salary range: VND 65,000,000 – 90,000,000/month (The final amount will be at the the client discretion basing on the candidate’s skills and experience.)

Working Hours: Following Australian business hours

Work set-up: 100% Remote work under Independent Contractor Agreement

Holidays: Australia

Recruitment process: possible multiple interview

About the Company & Role

Our client is a growing Australian software company that develops cloud-based business solutions used by organizations to streamline daily operations, improve workforce collaboration, and deliver exceptional customer experiences. With an expanding international engineering team, the company is investing heavily in product innovation, scalable technology, and continuous improvement to support its long-term growth. They foster a collaborative, agile, and outcome-driven culture where ideas are valued and employees are encouraged to make a meaningful impact. As a Senior Product Owner, you will play a pivotal role in connecting business objectives with product development, ensuring customer needs are translated into valuable product enhancements while driving efficient delivery across a distributed engineering team. This is an excellent opportunity for an experienced product professional who enjoys solving complex business challenges, influencing product strategy, and working closely with cross-functional teams in a fast-paced SaaS environment.

Key Responsibilities

Product Ownership

• Own, manage, and continuously prioritize the product backlog.
• Translate business requirements, customer feedback, and support requests into clear user stories and functional requirements.
• Define detailed acceptance criteria and ensure development-ready specifications.
• Balance customer needs, business priorities, and technical feasibility when making product decisions.

Product Discovery & Strategy

• Analyze customer problems and identify scalable product solutions.
• Evaluate feature requests and determine overall business value.
• Recommend product improvements that support long-term platform growth.
• Collaborate with stakeholders to align product initiatives with strategic goals.

Agile Delivery

• Lead backlog refinement sessions and sprint planning activities.
• Work closely with development teams throughout sprint execution.
• Clarify requirements and remove delivery blockers.
• Monitor sprint progress and support successful product releases.

Product Quality

• Participate in User Acceptance Testing (UAT).
• Validate completed work against acceptance criteria.
• Review usability and product workflows before release.
• Help maintain high standards of product quality and customer experience.

Stakeholder Collaboration

• Partner with Engineering, QA, Customer Support, and Business stakeholders.
• Facilitate effective communication between technical and non-technical teams.
• Ensure product priorities remain aligned across departments.

Continuous Improvement

• Improve Agile delivery processes and backlog management practices.
• Promote efficient workflows and stronger cross-functional collaboration.
• Encourage the adoption of modern productivity and AI-assisted tools where appropriate.
• Identify opportunities to improve product development efficiency and delivery quality.

Requirements

• 5+ years of experience as a Product Owner, Product Manager, Business Analyst, Product Delivery Lead, or similar role.
• Proven experience working with Agile software development teams.
• Strong experience managing SaaS product backlogs.
• Experience writing user stories, acceptance criteria, and product documentation.
• Solid understanding of Agile methodologies and Scrum practices.
• Experience working with distributed or remote engineering teams.
• Excellent analytical and problem-solving skills.
• Strong stakeholder management and communication skills.
• Professional-level English communication skills.

Preferred Qualifications

Experience working with:

• SaaS products
• Mobile applications
• Jira
• Azure DevOps
• Linear
• Trello
• User Acceptance Testing (UAT)
• Customer Support operations
• AI productivity tools
• HRTech, EdTech, Workforce Management, Payroll, or enterprise software solutions
• .NET software development environments