Digital Wellness Support Coordinator (Remote, Flexible Hours)

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Digital Wellness Support Coordinator (Remote, Flexible Hours)

Help patients start their wellness journey—all from your laptop.

We’re hiring a Digital Wellness Support Coordinator to be the first point of contact for potential patients reaching out via SMS. You’ll also provide occasional phone support and serve as a knowledgeable, compassionate guide to help clients access the care they need.

This flexible, part-time role is ideal for someone seeking supplemental income with the freedom to respond on their own schedule—while still being responsive and engaged during core hours.

Your Day-to-Day Responsibilities:

• Quickly reply to inbound text inquiries with professionalism and warmth

• Ask thoughtful questions to uncover client needs and goals

• Schedule calls via tools like Calendly when deeper conversations are needed

• Input and update client data in our CRM and scheduling platforms

• Build rapport with new leads and foster trust over time

• Send helpful, friendly follow-ups as needed

You’re a Great Fit If You:

• Learn digital tools quickly and enjoy working with online platforms

• Communicate clearly through text and voice

• Are reliable, detail-oriented, and organized

• Can stay lightly “on call” and respond during East Coast daytime hours

• Have an interest in telehealth, wellness, or patient advocacy

• Enjoy meaningful interactions and are naturally empathetic

Perks & Benefits:

• Remote and part-time with flexible scheduling

• Competitive pay structure

• Training on industry-leading platforms

• Mission-driven work that genuinely helps people

• A caring, curious, and collaborative team environment

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