Special Education Document Analyst

Company Summary

Learning Network is a growing, innovative, and customer-centric educational services company. We seek creative and tenacious individuals to help us drive success through service.

Service is very important to us. At Learning Network, you will be among people who care about their customers and colleagues. We prioritize service by ensuring the details are done and done well - every time. We make promises, and we keep those promises. We recognize that our customers and employees don’t have to choose us. As such, service is embedded deep within our culture - and providing white-glove service is an expectation of every employee.

At Learning Network, you’ll be a part of something special. You’ll sleep better knowing you make a difference by bringing the most innovative education to thousands of students. You’ll do this amongst a supportive community of people who care. In return, you’ll care. You’ll show you care by being teachable, doing your job well, and valuing the relationships with your colleagues. You’ll achieve your goals and play nicely in the sandbox with others while doing it. We don’t do drama, and neither should you.

Working at Learning Network isn’t for everyone. But for those who choose to commit to hard work, service, students, and colleagues, it’s an incredibly rewarding experience.

Impact & Why This Matters

Behind every compliant Individualized Education Program (IEP), every accurately documented service, and every timely intervention is a student whose educational journey depends on getting the details right.

As a Document Analyst, your work safeguards the quality, integrity, and compliance of the special education process. Every document you review, every timeline you monitor, and every issue you identify helps ensure students receive the services, accommodations, and supports they deserve—protecting their educational rights while empowering teachers to focus on changing lives.

This isn't simply document review. It's mission-critical work that strengthens the foundation of exceptional special education services through precision, accountability, and an unwavering commitment to doing what's right for every student.

Purpose

You will be the quality champion behind our Special Education department, ensuring documentation is accurate, compliant, timely, and aligned with federal, state, and organizational standards. Through careful analysis, proactive monitoring, and thoughtful collaboration, you'll help create systems that allow educators to confidently deliver exceptional services while ensuring every student receives the support they are entitled to.

Role Overview

This is a highly analytical, detail-driven role where your impact reaches every student receiving special education services. You'll monitor compliance timelines, review documentation for quality and accuracy, identify risks before they become issues, and provide meaningful reporting that helps leaders and educators continuously improve.

Your success is measured in both operational excellence and student impact: compliant records, timely services, stronger systems, reduced risk, empowered educators, and students receiving the individualized support they need to thrive.

It demands exceptional attention to detail, sound professional judgment, continuous learning, and extreme ownership because behind every compliant document is a student whose success depends on getting it right.

Core Responsibilities

• Champion the quality and integrity of Special Education documentation, ensuring every record reflects excellence, accuracy, and compliance.
• Monitor timelines, data, and reporting with unwavering attention to detail, identifying risks early and helping teams remain proactive rather than reactive.
• Partner with educators, leaders, related service providers, and operational teams to strengthen compliance, improve processes, and support outstanding student services.
• Continuously analyze systems, identify opportunities for improvement, and help build scalable processes that elevate the quality of Special Education across the organization.

Essential Duties

1. Serve students, families, and colleagues with genuine professionalism, integrity, humility, and a white-glove mindset that makes every interaction feel personal and uplifting.
2. Monitor Special Education compliance timelines across students, staff, and programs, proactively identifying trends, risks, outliers, and opportunities for improvement.
3. Review Individualized Education Programs (IEPs), evaluations, prior written notices, and related documentation to ensure quality, completeness, consistency, and compliance with applicable federal, state, and organizational requirements.
4. Conduct routine documentation audits and quality reviews, providing meaningful reports and actionable insights to department leadership.
5. Maintain current knowledge of Special Education laws, regulations, policies, and compliance requirements across all assigned operating states.
6. Analyze department reports, compliance dashboards, and system data to identify ineffective practices, recurring issues, and opportunities to strengthen quality and consistency.
7. Develop, maintain, and monitor departmental calendars, compliance schedules, student assignments, and caseload tracking to support timely service delivery.
8. Review and reconcile Special Education documentation across company systems, ensuring consistency between IEP platforms, student information systems, learning management systems, and other operational tools.
9. Monitor department workflows to ensure students and families receive timely notifications, services, accommodations, and required communications.
10. Communicate professionally with educators, related service providers, and external partners regarding documentation, compliance requirements, scheduling, and student support needs.
11. Compile, prepare, and submit accurate documentation and reporting required for state audits, authorizer reviews, and regulatory reporting.
12. Provide guidance and resources that help staff understand compliance expectations, documentation standards, and best practices.
13. Review related service provider billing for accuracy, completeness, and compliance while maintaining organized documentation supporting billing activities.
14. Coordinate assessment accommodations by accurately entering and validating student accommodations within required testing platforms and ensuring testing plans align with student IEPs.
15. Embrace other duties as needed to advance our mission.

Work Schedule and Availability

1. Work a fixed schedule: 8:30 a.m.–5:30 p.m. Mountain Time (Denver/America), year-round, auto-adjusting for daylight saving time.
2. Work full time in this hourly role, requiring at least 40 hours per week with uninterrupted focus during scheduled hours.
3. Remain actively available and immediately responsive throughout the workday via phone, chat, Zoom, email, and internal systems so students, parents, and colleagues can reach you in real time.
4. Avoid all concurrent work during scheduled hours and maintain full professional focus; ensure any outside employment does not interfere with performance and is approved in writing in advance.
5. Maintain a private, professional, distraction-free remote workspace with reliable high-speed internet that supports video and required tools.
6. Maintain consistent daily availability; absences exceeding two consecutive instructional days materially disrupt student support, engagement, and progress monitoring and generally cannot be accommodated during the instructional term.

This Role Is Your Calling If:

• You believe exceptional student services begin with exceptional systems and understand that accuracy, consistency, and compliance directly impact students' lives.
• You naturally notice inconsistencies, ask thoughtful questions, and enjoy solving complex problems before they become larger issues.
• You're wired for excellence: self-driven, ultra-responsive, and proud to own every student's progress as if it were your own family member.
• You find purpose in partnering with families, educators, and support teams to create meaningful change in a student's life.
• You embrace clear structure, metrics, and accountability because they fuel your ability to deliver extraordinary results.

This Role May Not Align If:

• You seek high flexibility in your schedule or a self-paced workday.
• You prefer minimal direct interaction with students or parents.
• You dislike proactive outreach such as phone calls or frequent messaging.
• You struggle with tight responsiveness, follow-through, or time management under metrics.
• You want to balance this position with another job.
• You resist oversight, performance tracking, or structured expectations.

Knowledge, Skills, and Abilities

1. Strong interpersonal skills to communicate clearly, empathetically, and professionally.
2. Exceptional attention to detail with the ability to identify inconsistencies, risks, and opportunities for improvement.
3. Advanced knowledge of Individualized Education Programs (IEPs), Special Education regulations, compliance requirements, and documentation standards.
4. Strong analytical, organizational, and critical thinking skills with the ability to interpret data and make sound professional judgments.
5. Excellent written and verbal communication skills with the ability to communicate complex compliance expectations clearly and professionally.
6. Ability to manage multiple priorities while consistently meeting deadlines and maintaining exceptional quality.
7. Independent work capability paired with effective collaboration across multidisciplinary remote teams.
8. Proficiency with Google Workspace, spreadsheets, Special Education software platforms, student information systems, and related technology; ability to quickly learn new systems.
9. Commitment to confidentiality, professionalism, and continuous learning within an evolving regulatory environment.
10. Proficiency with Mac OS, Google Workspace, learning management systems, and task tools (e.g., Asana); quick adaptation to new technologies.
11. Willingness and ability to travel to assigned testing locations for proctoring.

Qualifications

• Bachelor's degree in Special Education (required)
• Master’s degree in Special Education (preferred)
• Ability to obtain certifications in Arizona, Colorado, Washington, and other states as may be assigned (required)
• Minimum of two (2) years experience in a professional environment required, including experience with special education;
• Experience leading to proficiency in writing and utilizing IEP documentation required;
• Experience leading to advanced skills in professional software (e.g., Google Sheets, Microsoft Excel) required;
• Minimum of one (1) year of experience utilizing SPED/IEP related software programs (e.g., eIEPPro, Frontline, Enrich) preferred; and
• Ability to pass required background checks (required)

Benefits

• Medical, dental, and vision employee coverage for as little as $1 each per month;
• Personal paid time off in addition to major holidays;
• Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are all 100% paid by the employer; and
• 401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 6% of employee earnings.