Dutch Speaking Reservations Agent For Booking.com - Work Remote In Greece

Dutch Speaking Reservations Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class organisations across a diverse range of industries. With a proven track record of placing thousands of professionals in rewarding careers throughout Europe, we pride ourselves on delivering a premium, candidate-first experience at every stage of the journey. At Mercier Consultancy Group, we don't simply fill positions — we build careers, forge partnerships, and open doors to life-changing opportunities.

Job Overview

Mercier Consultancy Group is proud to present an outstanding opportunity for a Dutch Speaking Reservations Agent For Booking.com position in Greece, one of the most sought-after Dutch-speaking jobs available in the European travel sector today. In this dynamic role, you will serve as the primary point of contact for Dutch-speaking travellers navigating the world-renowned Booking.com platform, delivering seamless customer service that elevates every aspect of the travel experience. If you are passionate about travel, fluent in Dutch, and eager to build a rewarding international career, this remote role based within Greece offers everything you need to thrive.

Key Responsibilities

• Handle inbound contacts from Dutch-speaking travellers via phone, email, and live chat, providing accurate and timely assistance regarding reservations, bookings, and travel itineraries on the Booking.com platform.
• Assist customers with new reservations, modifications, cancellations, and special requests, ensuring every interaction reflects the highest standards of hospitality and professionalism.
• Investigate and resolve customer complaints or issues related to accommodation, payment discrepancies, or booking errors, delivering swift and satisfactory outcomes for all parties involved.
• Liaise effectively with hotels, property partners, and third-party travel suppliers on behalf of Dutch-speaking customers to confirm, amend, or escalate booking-related matters.
• Provide expert guidance to travellers on destination information, property amenities, cancellation policies, and travel documentation requirements.
• Accurately document all customer interactions, case notes, and resolutions within the CRM system, maintaining meticulous records in line with data compliance standards.
• Identify opportunities to upsell or cross-sell travel products and services, contributing to team performance targets and overall revenue goals within the travel industry.
• Collaborate with team leaders and quality assurance coaches to continuously improve service delivery, share best practices, and support a culture of excellence within the reservations department.

Requirements

• Native or fluent Dutch language skills, both spoken and written, are absolutely essential for this role — candidates without Dutch proficiency will not be considered.
• A valid EU passport or the legal right to work and reside within the European Union is mandatory.
• A genuine passion for travel and a strong understanding of the online travel and hospitality industry, ideally with prior experience in a reservations, customer service, or travel agent capacity.
• Proficiency in English at a communicative level to collaborate effectively with international colleagues, management, and support teams.
• Demonstrated ability to manage multiple tasks simultaneously in a fast-paced environment, with excellent problem-solving skills and a customer-first mindset.
• Comfortable working remotely within Greece, with access to a reliable internet connection and a quiet, professional home working environment.

Benefits

What We Offer

• Competitive Monthly Salary reflective of your skills, experience, and the premium nature of this Dutch-speaking jobs opportunity in Greece.
• Fully Paid Training programme designed to equip you with all the tools, product knowledge, and platform expertise needed to excel in the travel industry from day one.
• Comprehensive Health Insurance coverage for your peace of mind throughout your employment.
• Fully Paid Relocation Package including your flight to Greece, airport transfer, and hotel accommodation upon arrival — making your move entirely stress-free.
• Monthly Performance Bonus rewarding your dedication, productivity, and outstanding service delivery each and every month.
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing exceptional financial security and recognition beyond the standard package.
• And Much More — including ongoing career development opportunities, a vibrant international working environment, and the full support of the Mercier Consultancy Group team throughout your journey.

Life in Greece

Relocating to Greece means embracing one of the most breathtaking and culturally rich countries in the entire world. Greece offers an unparalleled quality of life, with over 250 days of glorious sunshine per year, stunning coastlines, ancient monuments, and a warm, welcoming culture that makes settling in feel effortless. Whether you are exploring the historic neighbourhoods of Athens, relaxing on the crystalline shores of the Aegean, or discovering the hidden gems scattered across the Greek islands, life in Greece is a daily reminder that work and adventure can beautifully coexist. For professionals seeking jobs in Greece, this vibrant nation offers far more than a career — it offers a lifestyle.

Greece is also home to an incredibly affordable cost of living compared to many Western European capitals, allowing you to enjoy exceptional dining experiences, rich cultural traditions, and a thriving social scene without overstretching your budget. The Greek people are renowned for their legendary hospitality and warmth, making it easy for international professionals to feel at home from the very first day. From world-class Mediterranean cuisine to outdoor festivals, archaeological wonders, and a growing international community, Greece is fast becoming one of Europe's most exciting destinations for multilingual professionals seeking jobs in Greece with a sense of purpose and adventure. For Dutch-speaking professionals ready to take the next step, there has never been a better time to make Greece your new home.

How to Apply

Are you ready to launch your international career and secure a coveted Dutch Speaking Reservations Agent For Booking.com position in Greece? Do not miss this exceptional opportunity to join a world-leading travel platform, enjoy a fully paid relocation experience, and benefit from one of the most comprehensive compensation packages available among Dutch-speaking jobs in Europe today. Click Apply Now to submit your application and take the first step towards an extraordinary new chapter — the dedicated recruitment team at Mercier Consultancy Group is standing by to guide you through every stage of the process. We look forward to welcoming you aboard.