Business Development Manager, Fine Jewelry (United States)

Location: Fully remote within the US - ideally based in Miami, Los Angeles, New York, or Chicago

Salary: Competitive base + Commission

About Nivoda 🚀

Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewelry retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise.

Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world's best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.

Our Mission 🎯

Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That's exactly what we give them.

The Team ⭐️

Our Sales team is the engine that brings Nivoda's mission to life. We're a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewelry business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we're growing fast.

About the Role 🤔

This is a rare opportunity to be the first Enterprise Account Executive on the ground in the US, shaping how Nivoda engages its most strategically important accounts in the jewelry retail market. You won't be parachuting into a fully-built function, you'll be helping define what 'enterprise' looks like at Nivoda for this segment.

Your focus will be two-fold: reactivating existing enterprise accounts that have gone quiet or underperformed, and developing new relationships with high-potential enterprise jewelry retailers. These are million-dollar to multi-million dollar accounts - business owners who make buying decisions themselves, not faceless procurement committees. That means relationships matter enormously here.

Alongside new business development, you'll own a portfolio of accounts with real depth, reviewing their activity, presenting new product launches, cross-selling and upselling, and becoming the trusted commercial partner they turn to first. This is a strategic role that requires you to think like an account manager and execute like a hunter.

What would YOU be doing? 😎

Account Reactivation & Pipeline Development

• Identify and prioritise lapsed or underperforming enterprise accounts and build tailored reactivation strategies for each, using a combination of data insight and relationship outreach.

• Prospect and develop new relationships with small-to-mid-size jewelry retailers across the US, building a self-generated pipeline alongside any inbound opportunities.

• Represent Nivoda on the ground in the US: at trade shows, jewellery industry events, and face-to-face with key accounts across the country.

Strategic Account Management & Growth

• Own a portfolio of enterprise SMB accounts end-to-end, from onboarding through to sustained revenue growth - serving as their primary point of contact and trusted commercial partner.

• Set up regular business reviews with key accounts, reviewing their purchasing activity, sharing platform updates and new product launches, and identifying cross-sell and upsell opportunities.

• Build multi-contact relationships within each account where possible, deepening Nivoda's footprint and reducing single-point-of-failure risk.

Commercial Insight & Platform Advocacy

• Use platform data and buying behaviour insights to proactively identify growth levers, flag risks, and have informed commercial conversations with every account.

• Act as a product advocate, helping accounts get more value from the Nivoda platform and providing structured feedback to product and category teams on what SMB buyers need.

• Develop a deep understanding of the jewelry retail market in the US: buying cycles, trends, margin pressures, and what drives purchasing decisions for small business owners.

Building the Enterprise Function

• As the first Enterprise AE in the US, help shape the playbook, contributing to how we identify, segment, engage, and grow enterprise SMB accounts at scale.

• Partner closely with the broader commercial, product, operations, and marketing teams to ensure enterprise buyer needs are reflected in how Nivoda evolves its platform and go-to-market.

What do we need from YOU? 💪

• 7+ years of experience in sales, business development, or account management in the jewelry industry, luxury goods, or a marketplace with a jewellery or luxury vertical

• A proven track record of reactivating dormant accounts and/or growing mid-market accounts from a standing start

• Commercially sharp with a strategic mindset, you think about accounts in terms of long-term value, not just next month's number

• Equally comfortable hunting for new business and nurturing existing relationships, you don't see these as separate jobs

• Confident building relationships with business owners and decision-makers who are time-poor and sceptical of vendor sales pitches

• Self-starter mentality, you're the first on the ground, which means you'll need to operate with ambiguity, build your own structure, and create your own momentum

• Data-driven approach to account management: you use CRM and platform data to prioritise your time and conversations

• Excellent communicator - clear, direct, and credible with senior stakeholders and small business owners alike

Nice to have ✨

• Background at a high-growth marketplace or platform business with a strong enterprise or SMB sales culture

• Familiarity with wholesale buying patterns, inventory-led businesses, or supply chain dynamics

• Experience building or contributing to a sales function from scratch in a new market or territory

Our culture and what we offer 😉

At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda's success and scalability.

Our current benefits

🕰️ Flexible working hours and a vibrant company culture

💻 Remote work

🏥 Medical, Dental & Vision benefit

💸 401K benefit

🧠 Plenty of opportunities for growth and learning

🏖️ Unlimited holiday allowance

🚀 Chance to join and contribute to a company during its exponential expansion phase

Equal Opportunity

Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts, don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.

This is a full time, permanent position that's largely remote but does involve occasional travel to meet clients across the United States. Unfortunately, we are unable to offer sponsorship at this time.

Not quite the right fit?

If after reading this job description you believe this is not the best fit for you, we'd encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.