Sr. IT Asset Data Engineer (R14103)

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

POSITION OVERVIEW

The Sr. IT Asset Data Engineer is responsible for designing, implementing, and optimizing the technical solutions that support Oportun's IT Asset Management (ITAM), Software Asset Management (SAM), and Configuration Management Database (CMDB) capabilities. This role partners closely with the Service Asset and Configuration Manager to engineer scalable asset data solutions, automate integrations, and improve the accuracy, reliability, and governance of asset and configuration data within ServiceNow.

As a senior technical contributor, this position leads the implementation of solutions that enhance asset lifecycle management, strengthen platform integrations, and improve operational efficiency across the enterprise. By delivering reliable asset management data and solutions, this role directly supports Oportun's mission to build a better financial future for our members through responsible technology management and operational excellence.

RESPONSIBILITIES

• Manage the data and data quality of the ServiceNow IT Asset Management, Software Asset Management, and CMDB technical solutions.
• Partner with the Configuration Manager and SAM Administrator to engineer scalable solutions that improve asset data quality, governance, and operational efficiency.
• Support external and internal audits by ensuring asset inventory consistency, completeness, and traceability.
• Collaborate with Procurement, Infrastructure, Security, IT Operations, and application owners to enhance asset data quality supporting asset management processes.
• Develop and maintain reports, dashboards, and data solutions that support compliance, operational metrics, executive reporting, and audit readiness.
• Collaborate with ServiceNow developers and administrators to enhance asset-related integrations, such as hardware/software product models and entitlements.
• Assist in evaluating new ServiceNow Asset Management capabilities and recommend enhancements that improve automation, scalability, and data integrity.

REQUIREMENTS

Required Qualifications

• Bachelor's degree or equivalent experience in Computer Science, Information Systems, Engineering, or a related discipline.
• 5+ years of experience in Technology with a focus on IT Asset Management, Configuration Management, or similar ITAM toolsets.
• 3+ years of experience developing and supporting ServiceNow Asset Management, Software Asset Management, CMDB, or IT Operations Management solutions.
• Strong understanding of IT Asset Management, Software Asset Management, Configuration Management, and CMDB best practices.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent communication and interpersonal skills with the ability to collaborate effectively across business and technology teams.

Preferred Qualifications

• Experience with ITIL / ITSM processes and integrating asset data in ServiceNow.
• Experience leading or coordinating Asset Management process or tool enhancements.
• Familiarity with procurement and licensing tools (e.g., Softchoice, Adobe).
• Experience with IT Operations Management (ITOM) products, preferably in ServiceNow.
• Experience managing cloud assets (AWS, Azure).
• Experience supporting software licensing, compliance, and audit initiatives.
• Experience developing executive dashboards and reporting solutions within ServiceNow.

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We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/.

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).