Enterprise Account Manager

Within 90 Days, You'll
Build strategic relationships across your assigned enterprise accounts while developing comprehensive account maps for key stakeholders and buying centers. Develop a deep understanding of Sitetracker's platform, enterprise sales methodology, customer business challenges, and expansion strategy. Establish accurate forecasting discipline while identifying qualified expansion opportunities across your portfolio. Partner effectively with Customer Success and cross-functional teams to support customer adoption and value realization.

Within 180 Days, You'll
Consistently manage complex enterprise expansion opportunities from discovery through negotiation and close. Complete strategic account plans for your assigned portfolio and establish executive relationships across key customer organizations. Deliver measurable ARR growth while maintaining accurate forecasting and pipeline visibility. Become a trusted internal leader by orchestrating cross-functional teams to resolve complex customer challenges and accelerate enterprise growth.

Within 365 Days, You'll
Achieve or exceed ARR expansion and Net Revenue Retention targets across your enterprise portfolio. Build comprehensive multi-year account maps for 100% of your assigned strategic customers, creating repeatable expansion strategies. Establish yourself as a trusted advisor to executive stakeholders by consistently delivering measurable business value and driving long-term strategic partnerships. Help shape Sitetracker's enterprise growth strategy by influencing customer success, expansion best practices, and cross-functional collaboration across the organization.