[MNI] AI & Technology Solutions Delivery Manager

Software Mind · Posted today

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Eligibility

Poland

Type

Full-time

Posted

today

Tech

Jira

Company Description

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.

Job Description

Project – the aim you’ll have

As an AI & Technology Solutions Delivery Manager, you will work closely with our clients to manage the delivery of technology projects, with a strong focus on AI-enabled solutions and modern infrastructure platforms. Depending on the project, you may coordinate teams working on AI/ML solutions, cloud and infrastructure services, GPU-based platforms, automation, or traditional IT infrastructure.
You will be responsible for leading delivery teams, managing agile processes, ensuring effective client communication, and delivering high-quality outcomes across fixed-scope and managed delivery projects.

Position – how you’ll contribute

Managing AI, infrastructure, cloud, platform, and technology delivery projects
Coordinating the work of AI Engineers, Infrastructure Engineers, Platform Engineers, DevOps Engineers, and other technical specialists
Monitoring project scope, timelines, risks, dependencies, and delivery quality
Maintaining effective communication with clients and internal stakeholders
Managing monthly settlements with clients and team members
Building and maintaining a healthy team culture through coaching, facilitation, and protecting the team from distractions
Overseeing project resource allocation and supporting team planning
Defining and measuring metrics to track team progress, goals, risks, and areas for improvement
Working effectively across multiple projects simultaneously, with strong context-switching skills
Helping with recruitment, onboarding, and offboarding processes
Supporting commercial and contractual aspects of cooperation with clients, including scope, assumptions, clauses, and delivery commitments

Qualifications

Expectations – the experience you need

2+ years of experience in a similar managerial or delivery-focused position
Experience leading agile teams delivering technology projects, ideally in AI, cloud, infrastructure, DevOps, platform engineering, or software delivery
Ability to manage fixed-scope, time & material, or managed delivery projects while ensuring high-quality outcomes
Familiarity with Jira or similar project management tools
Familiarity with project planning activities such as T-shirt sizing, backlog refinement, sprint planning, dependency tracking, and defining acceptance criteria
Commercial experience in managing, influencing, and measuring team performance in a global, multinational environment
Experience monitoring and ensuring project margins, profitability, and delivery efficiency
Demonstrated ability to efficiently manage multiple projects simultaneously and switch contexts effectively
Fluency in written and spoken English and Polish

Additional skills – the edge you have

Knowledge of AI/ML implementation processes and best practices
Experience with cloud, infrastructure, GPU, HPC, DevOps, or platform engineering projects
Understanding of managed services, IT operations, or infrastructure delivery models
Strong problem-solving skills
Certifications in AI/ML, cloud, agile, project management, or IT service management