Key Account Manager (Italian-speaking)

About The Role Vivid Money is redefining how modern SMEs and corporates manage and optimize their capital — multi-IBAN accounts, high-yield Treasury products, multi-currency infrastructure, FX, cards, and accounting integrations, all in one place.
As we scale our SME banking, we're looking for a Key Account Manager to own and grow an existing book of business. This is not a purely new-logo-hunting role — it's about deepening relationships, driving retention, and unlocking the full value of Vivid for accounts that already trust us. If you combine commercial drive with an analytical mindset and want ownership in an AI-first scale-up, this role is for you. Your Mission

• Maintain and grow your SME book of business, focusing on up-sell, cross-sell and renewals.
• Proactively build and nurture long-term multi-stakeholder relationships.
• Maximise feature and product alignment to deliver best value to Vivid clients.
• Monitor, forecast, build and report on your pipeline within company CRM.
• Present, negotiate and structure complex pricing models to your designated accounts. 
• Follow account management processes, providing relevant feedback to your management. 
• Act as a voice of the customer and collaborate cross-functionally to enhance user experience.
• Consistently achieve and exceed company targets.

Your Profile

• A degree in business administration, finance, or a related field (and/or relevant professional experience)
• A minimum of 2 years' experience in Sales and/or Account Management, ideally in the FinTech or financial services sector
• Excellent written and verbal English and Italian; other languages are a plus.
• Analytical mindset 
• Proficiency in CRM systems (preferably Salesforce and Aircall) 
• High level of organisation, prioritisation and accountability with willingness to thrive in a fast-paced scale-up environment 
• KYB, AML, and risk mitigation knowledge is a plus 
• Understanding of the specifications of your designed market is a plus 
• Proficiency in AI tools is a plus

PLEASE PROVIDE YOUR CV IN ENGLISH. Why Join Vivid?

• Hybrid or remote way of work.
• Direct influence on go-to-market strategy and revenue growth.
• Significant ownership from day one and strong growth opportunities.
• AI-first culture — we use it every day, not just talk about it.
• Learning & development budget.
• Fully paid vacation and sick leave.

Compensation range Total target compensation: €40,000–€75,000 gross annually (base salary + performance-related bonus). Final compensation is determined individually, based on your experience, skills, and the scope of the role, assessed against objective, gender-neutral criteria. About Vivid At Vivid, we're on a mission to change how businesses and individuals manage their money across Europe. For businesses, we build tools that actually make a difference: multi-IBAN accounts, high-yield savings, business cashback, team cards, and accounting integrations that save real time – all in one place. And for individuals, everything you need to grow your wealth: investments in global stocks, ETFs and 150+ cryptocurrencies, cashback, and personalised financial insights.

Our mission? Your success. Everyone deserves the chance to see their finances flourish, and we're dedicated to empowering our customers to make this a reality.

Founded in 2019 in Berlin by Alexander Emeshev and Artem Iamanov, Vivid has quickly grown into one of Germany's top financial platforms for SMEs and private accounts. Since then, we've expanded rapidly across Europe, earning the trust of over 500,000 customers – and with over €200 million raised and a valuation of €775 million, we're just getting started.

We're building Vivid as an AI-native organization – across every function, from product to compliance to operations. For us, this means agents handle the execution while our people focus on architecture, strategy, and decision-making. We want to help define what AI-native looks like in a regulated financial environment – and we're looking for people who want to build that future with us.