UX Design Manager

Key Responsibilities:
Demonstrate a strong desire to continue growing your UX skills Work effectively with UX Lead or Sr. UXer and other 3Pillar practices (PDM, PM, and Engineering) Communicate to team and client a clear picture of what is in progress and when things will be delivered Adjust to changes in priority and scope Participate in UX and engagement rituals/meetings Identify risks and escalate appropriately Contribute to client presentations Help prepare workshops Suggest improvements to standard tools and processes Participate in a collaborative team culture Maintain an awareness of industry issues and trends and emerging technologies such as AI, with a view to incorporating these in future projects and staying ahead of the market. Direct Oversight: Manage a team of Product Designers, taking full accountability for their professional wellbeing, performance, and day-to-day work output. Performance Engineering: Set clear individual goals and performance expectations, ensuring every team member is actively progressing toward these targets. Coaching & Mentorship: Provide consistent design feedback and coaching to elevate the team's craft and product thinking. Culture Stewardship: Foster an inclusive, trust-based team culture that emphasizes accountability and continuous learning Possess strong skills in interaction or visual design Liaison to Client Leadership: Report directly into the client-side hierarchy (Head of Product Design) to ensure design work aligns with the Client’s transformation initiative. Strategic Alignment: Partner with client-side Product and Engineering Managers to shape problem spaces, define success measures, and prioritize workstreams across the portfolio. Stakeholder Navigation: Act as a senior advocate for evidence-led decision-making, representing the design team’s rationale and trade-offs in complex stakeholder environments

Minimum Qualifications:
At least 3 years of experience in a client-facing UX position At least 2 years of consulting experience Expertise working with digital products, business logic, process, and a variety of clients A knack for problem solving and a “roll up your sleeves” mentality Entrepreneurial spirit with the ability to see the bigger picture among the details Experience working with global teams is a big plus Highly culturally aware Strong communication skills Practical knowledge and experience in Agile practices and Lean methodologies to build best-of-breed products