Position Overview
We are seeking service-oriented and detail-focused individuals to join our team as an Online Cruise Booking Agent. This role focuses on assisting clients with researching cruise options, coordinating reservations, and ensuring a smooth booking experience from start to finish.
This is an entry-level opportunity within the travel industry. No prior cruise or travel experience is required. Structured onboarding and training are provided.
Key Responsibilities
Assist clients with researching cruise itineraries, destinations, and cabin options Coordinate and confirm cruise reservations, including travel dates and guest details Respond to client inquiries regarding cruise lines, onboard experiences, and requirements Review booking details for accuracy and completeness Maintain organized records of client reservations and communications Provide support before and after travel to ensure a positive experience
Qualifications
Strong written and verbal communication skills Customer-focused mindset with attention to detail Comfortable navigating online booking systems and digital tools Ability to work independently in a remote environment Customer service, hospitality, or administrative experience is helpful but not required
What We Offer
Structured onboarding and step-by-step training
Access to cruise booking platforms and supplier resources
Ongoing professional development opportunities
Flexible remote work environment
Supportive and collaborative team culture
Ideal Candidate
This role is ideal for individuals interested in cruise travel, customer service, or remote work opportunities, as well as those exploring entry into the travel industry.
Canada
United States