Position Overview
We are seeking dependable and customer-focused individuals to join our team as an Online Travel Reservations Advisor. This role supports clients with coordinating travel arrangements, managing reservation details, and providing a smooth and efficient booking experience.
This is an entry-level opportunity within the travel industry. No prior experience is required. A structured training program is provided to help you build confidence and succeed in the role.
Key Responsibilities
Assist clients with researching and selecting travel options including hotels, resorts, cruises, and vacation packages Support the booking and confirmation process from initial inquiry through finalized reservations Respond to client questions regarding availability, travel details, and booking requirements Review reservation information for accuracy, including dates and traveler details Maintain organized records of client interactions and bookings Provide follow-up communication before and after travel
Qualifications
Strong written and verbal communication skills Customer-focused mindset with attention to detail Comfortable using online systems and digital platforms Ability to manage tasks independently in a remote or structured environment Customer service, hospitality, or administrative experience is helpful but not required
What We Offer
Comprehensive onboarding and training program
Access to travel booking tools and supplier resources
Ongoing support and professional development
Flexible work environment
Supportive and collaborative team culture
Ideal Candidate
This role is well suited for individuals seeking to enter the travel industry, career changers looking for a flexible role, or professionals with customer service backgrounds interested in travel reservations.
Canada
United States