Trading Operations Associate - America

Who We Are:

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members:

We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

The trading operations team focuses on risk management and mitigation, US domestic and international client/correspondent relations, and trading execution and review.

The trading operations team is 100% distributed and remote.  This role will be reporting directly to Cody Campo, Director of Crypto Operations.

Things You Get To Do:

• Daily surveillance of all customer activity
• Daily operational tasks including trading and cash management functions
• Cryptocurrency trade execution monitoring and exception management
• Cryptocurrency inventory account management
• Data analysis
• Review of general ledger accounts, identify and reconcile account discrepancies
• Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity 
• Proactively drive impactful changes across workflows, policies and tools
• Engage with multiple teams to create a better product and improved user environment
• Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
• Communicate complex topics into easily understood and meaningful content
• Ad hoc duties and projects as assigned
• Willing to work weekends

Who You Are (Must-Haves):

• + 3 years of relevant experience in a broker dealer, financial services, or crypto currency operations role; back office experience is a plus
• Strong desire to learn both professional and technical skills
• Work effectively and supportively within a team environment
• The ability to work independently as needed. 
• Strong attention to detail, and problem-solving skills with the ability to thrive in a fast-paced environment
• Must possess the ability to adapt to a changing business and regulatory environment
• Enjoys challenges and taking ownership of new responsibilities
• Proficient with Google office products and Microsoft Excel. 

 Who You Might Be (Nice-to-Haves):  

• Bachelor's degree
• Familiarity with crypto currency including wallet and trading knowledge
• Familiarity with SQL and Python programming languages

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

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