Strategy & Operations Associate

Arbol is a global climate risk coverage platform and FinTech company offering full-service solutions for any business looking to analyze and mitigate exposure to climate risk. Arbol’s products offer parametric coverage which pays out based on objective data  triggers rather than subjective assessment of loss. Arbol’s key differentiator versus traditional InsurTech or climate analytics platforms is the complete ecosystem it has built to address climate risk. This ecosystem includes a massive climate data infrastructure, scalable product development, automated, instant pricing using an artificial intelligence underwriter, blockchain-powered operational efficiencies, and non-traditional risk capacity bringing capital from non-insurance sources. By combining all these factors, Arbol brings scale, transparency, and efficiency to parametric coverage.

What You'll Be Doing
Own and improve critical business workflows across customer onboarding, transaction execution, account servicing, partner management, reporting, and other core operations Identify operational bottlenecks and build scalable processes, controls, and documentation to address them Work with product and engineering teams to translate business needs into clear requirements for internal tools, customer-facing products, and automation Build reporting that gives the team visibility into growth, conversion, turnaround times, service levels, unit economics, and other key performance indicators Analyze business performance and recommend changes to improve growth, efficiency, economics, and customer experience Coordinate across product, technology, sales, finance, operations, and external partners to keep important initiatives moving Support the development and launch of new products, partnerships, and distribution channels Conduct market, competitor, and strategic analysis to inform business priorities Manage high-priority projects from initial problem definition through implementation and ongoing performance monitoring Help establish the operating cadence, processes, and infrastructure required to scale the business Step into emerging problems that do not fit neatly within an existing function and take responsibility for resolving them

What You'll Need
One to two years of experience in management consulting, investment banking, startup operations, fintech, or another analytically rigorous environment Management consulting experience is especially attractive because of the role’s emphasis on structured problem-solving, cross-functional execution, and working through ambiguity Strong analytical skills and comfort working with financial and operational data An ability to understand complex systems, identify what matters, and translate analysis into action Strong project-management skills, including the ability to coordinate multiple stakeholders and drive work forward without constant supervision Excellent written and verbal communication skills High attention to detail without losing sight of broader commercial priorities Comfort operating in a fast-moving environment where responsibilities may evolve as the business grows A low-ego, high-ownership approach and a willingness to move between strategic analysis and detailed execution Proficiency in Excel or Google Sheets; experience with SQL, data-visualization tools, workflow automation, or AI-enabled tools is helpful but not required

What's Great to Have
Direct fintech or financial-services experience is helpful but not required. Intellectual curiosity, commercial judgment, and the ability to learn quickly are more important.

Essential Job Functions & Physical Requirements
Ability to sit for extended periods of time while working at a computer, with or without reasonable accommodation
Ability to use a computer, keyboard, mouse, and standard office equipment (e.g., phone, printer, scanner)
Ability to view a computer screen for prolonged periods, with or without reasonable accommodation
Ability to communicate effectively in person, by phone, and via email
Ability to occasionally stand, walk, bend, and reach within an office environment
Ability to lift and/or move up to 10–15 pounds occasionally (e.g., office supplies, files), with or without reasonable accommodation
Ability to perform repetitive motions, such as typing or data entry
Ability to maintain focus and attention while performing detailed tasks
 
Interested, but you don’t meet every qualification? Please apply!
Arbol values the perspectives and experience of candidates with non-traditional backgrounds and we encourage you to apply even if you do not meet every requirement.
 
Accessibility
Arbol is committed to accessibility and inclusivity in the hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you require an accommodation to apply or interview, please contact hr@arbol.io
 
Benefits
Arbol is proud to offer its full-time employees competitive compensation and equity in a high-growth startup.  Our health benefits include comprehensive health, dental, and vision coverage, and an optional flexible spending account (FSA) to support your health.  We offer a 401(k) match to support your future, and flexible PTO for you to relax and recharge. 
 
Equal Opportunity Employer
Arbol is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other legally protected status.
 
Arbol participates in the E-Verify program to confirm employment eligibility.