Automation and Security Specialist (KiteWorks)

Company Overview:
Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview:

Arctiq is looking for an experienced Automation and Security Specialist to support the implementation of secure data exchange automation using the Kiteworks platform to support regulated workflows. The focus is on API integrations, managed file transfer, secure email delivery, and compliance-aligned automation (GxP, HIPAA, GDPR). Contract: 4-6 Months

Key Responsibilities:

• Lead discovery sessions and workshops with stakeholders to gather security, compliance (GxP, HIPAA, GDPR, PII), business and technical requirements
• Design automation solutions/integrations (REST APIs, SFTP bridges) to support data ingestion, transfers, and sharing workflows while enforcing encryption, access controls, logging, and audit visibility
• Configure and deploy Kiteworks automation components in non-production (validation/test) environment, conduct controlled change validation, then promote to production
• Implement approved workflows (data pulls, API endpoints, data transformations) and secure email delivery integrations
• Provide regulatory documentation (validation, risk and compliance advisory) aligned with frameworks (GxP, SOX, CIS, etc.)
• Work with PMO on the following (define architecture, identity/access, infrastructure constraints, prioritized use cases; estimate effort; track hours; escalate dependencies)
• Provide go-live coordination, post-deployment stabilization (issue reviews, migration governance support), knowledge transfer and handoff for internal operations
• Ensure Arctiq representatives observe working hours, site/network restrictions, and security/privacy requirements; comply with background checks
• Deliver all documentation in English and promptly deliver all material/notebooks/data at project close; comply with payment terms

Qualifications:

• Architecture, design, and implementation of Kiteworks secure data exchange automation
• Hands-on configuration of Kiteworks workflows for SFTP/API bridges, file transfer operations, and REST API integrations
• Secure email-based file delivery (TLS), cloud object storage integration (Azure Blob, AWS S3)
• Identity & access design for automation (folder permissions, roles, authentication, encryption)
• Experience in regulated environments (GxP, HIPAA, GDPR, SOX) and producing validation-aligned documentation (CSV)
• Experience with validation templates, Risk/Security Assessment, Operational Qualification, IQ/OQ packages for Kiteworks
• Managed file transfer (MFT) and secure file sharing best practices
• Ability to configure and test Kiteworks non-production environment and promote to production with regression testing
• Excellent documentation, change control, and working with Compliance/Audit teams
• Strong project management across ServiceIQ phases; develop validation and security documentation (no audit sign-off)
• Must work under Arctiq’s terms/conditions and assume responsibility only for deliverables explicitly described
  

Preferred:

• Regulated industry automation experience and validation documentation proficiency
  

Technologies you will work with:

• Kiteworks secure data exchange platform
• REST API tooling (e.g., Postman)
• SFTP/MFT gateways
• Secure email gateways (TLS/PKI)
• Cloud storage (Azure Blob, AWS S3)
• Workflow orchestration (Apache Airflow or equivalent)
• Validation documentation tools/templates

Candidates must be legally authorized to work in the country where they reside. Arctiq does not sponsor work Visas at this time.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.