Dutch Speakers Wanted - Work Remotely from Greece

Join a dynamic team at a leading e-commerce platform in the Netherlands and Belgium, where you will play a crucial role in delivering exceptional customer service. As a part of a vibrant and informal work culture, you will engage with customers through various channels, ensuring their inquiries are addressed effectively and efficiently.

• Handle inbound calls, chats, and emails from consumers and partners

• Assist with after-sales inquiries related to orders, payments, and complaints

• Utilize multiple internal and external tools to resolve issues

• Provide mentorship and training to new team members

• Contribute to maintaining high customer satisfaction metrics

Requirements

What do you need to be successful at this job?

• C1 level in the support language (Dutch)

• B2 level in English for training purposes

• No prior experience required, but sales experience is preferred

• Advanced stress tolerance and PC knowledge

• Strong problem-solving and multitasking skills

• Eligible to work in Greece (EU citizenship or Greek work permit)

Benefits

By joining this role, this is what you can expect:

Full time, flexible, auto-renewable Contract

• Gross salary
• Extra Bonus
• Meal allowance card
• Private health insurance