Mobilization Operations Associate

JOB DESCRIPTION

Job Title: Mobilization Operations Associate

Department: Mobilization – Mobilization Operations Team

Reports to: Senior Project Director – Global Mobilization

Effective Date: January 2027

About Biblica

For more than 215 years, Biblica has helped people beyond the reach of God's Word discover the love of Jesus Christ. Our Mission is clear: The Bible for everyone, everywhere, to experience the life-changing Gospel of Jesus Christ. The Bible is at the heart of Biblica's mission. We are captivated, challenged, and inspired by this extraordinary collection of books. We believe the Bible is God's truth and God's story. In everything we do, we seek to honor Christ and the everlasting Word of God. By joining the Biblica team, you'll have the opportunity to serve in a ministry that is advancing God's Kingdom to the ends of the earth. We desire to serve God by bringing our gifts, talents, and experiences together to make a difference around the world, living out the Great Commission.

Job Summary

Biblica's Mobilization Operations team supports the execution, coordination, and reporting of Mobilization projects and processes.

The Mobilization Operations Associate provides operational, project management, and project and process support to the Mobilization Operations Team, ensuring effective project execution, communication, and cross-departmental collaboration. Responsibilities include coordinating meetings, managing project timelines, maintaining and improving operations processes, and project managing print orders. This role is crucial in facilitating the Mobilization Operations team's ability to execute Mobilization projects, including reporting.

Location

This is a remote working position, with opportunity for the successful candidate to be based in the US, Europe, South Africa, or Kenya. Other locations will be considered on a case-by-case basis.

Supervisory Responsibilities

None

Duties and Responsibilities

• Schedule team meetings, quarterly review meetings, quarterly mobilization summits, monthly print publishing meetings, and other meetings as needed.
• Utilize and update Monday for task and project management, ensuring accuracy and timeliness.
• Ensure action points are completed, and project timelines are maintained.
• Project manage the full life-cycle of resource orders from partner request through reporting, working closely with Global Mobilization Directors and partners.
• Communicate with partners, Global Mobilization Directors, and internal stakeholders as needed for project management.
• Compile and enter reporting information into Salesforce, ensuring timeliness and accuracy.
• Support project management and internal processes for CtBG projects.
• Serve as a backup for Partner Relations Specialist.
• Set up new projects and project deliverables in Salesforce and other duties as needed for the process of setting up new GAUs.
• Organize and maintain departmental data and resources on Box.
• Collaborate with other departments as needed for print orders and other operations processes, scheduling and attending interdepartmental meetings as required.
• Support other departments to access and share relevant data as and when required.
• Provide operational, process, and project management support to the Senior Director of Mobilization Operations.
• Update tools, such as Salesforce and Monday.com, as needed for new quarterly and fiscal year reports.
• Ensure accuracy, consistency, and timely updates of Mobilization Operations-related data across spreadsheets, Salesforce, Monday.com, and reporting tools to support effective decision-making.
• Support the use of AI-enabled tools and automation (where appropriate) to improve project management, process, and reporting efficiency.
• Utilize digital tools such as Monday.com, Salesforce, slack, Box and similar platforms to support project management, CRM updates, communication, and reporting.
• Participate in staff gatherings and prayer on a regular basis.
• Other duties as assigned.

Required Skills/Abilities

• Strong project management skills.
• Strong interpersonal skills.
• Excellent verbal and written communication skills with the ability to adapt communication style in diverse settings and cultures.
• Proven ability to work in a team environment with specific experience of facilitating successful project completion.
• Good judgment and ability to prioritize and work independently within a remote team.
• Ability to handle multiple, time-sensitive projects while focusing on the quality and accuracy of work delivered.
• Ability to solve practical problems and deal with a wide range of variables. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
• Ability to use AI-assisted tools for process improvement.
• Ability to learn quickly and adapt to new digital systems and workflows.

Education and Experience

• Bachelor's degree or evidence of further education strongly preferred.
• 1–3 years' experience of relevant project management experience.
• Experience working in an international or multicultural context is desirable.

Physical Requirements

• Able to work remotely with minimal supervision.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to travel occasionally to various locations globally as needed.
• Flexibility to work with staff across different time zones.

Competencies

• Strong personal commitment to Christ and Biblica's Purpose, Mission Statement, and Statement of Faith, with no personal or professional conflicts with the Christian ethos of Biblica.
• Passion and high capacity for team administration and project delivery.
• Ability to drive and monitor project timelines and confidence to communicate effectively with staff and external constituents.
• Advanced proficiency in using Monday, Salesforce, Excel, and learning capacity to utilize new software and AI tools.

FLSA Classification U.S. Employment

• Non-Exempt

Salary/Hours/Benefits

• Full-Time; 40 hours per week, Hourly
• Salary range: U.S. $47,451 - $59,314. Salary ranges for international candidates are determined by location, qualifications, and experience in line with Biblica’s Global Salary structure.
• Grade Level: Associate 200
• For U.S. candidates, Biblica complies with all state-mandated Family and Medical Leave Insurance (FAMLI) programs, providing eligible employees with paid leave for qualifying family members and medical reasons in accordance with state laws.
• For U.S. candidates, Biblica offers competitive benefits and compensation packages to Biblica employees, including but not limited to 11 paid holidays per year, flexible paid time off (FPTO), 8.5 days of sick leave per year, medical, dental, vision, life insurance, 403b, etc.
• For international candidates, Biblica offers competitive benefits and compensation packages to Biblica employees. More details are available upon request.