Binance Accelerator Program - AI & Platform Product Manager

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features. Binance is devoted to building an inclusive crypto ecosystem to increase the freedom of money and financial access for people around the world with crypto as the fundamental means.
 
About Binance Accelerator Program
Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about the BAP Program HERE.
 
Who may apply
Current university students and recent graduates.
*Terms of employment / engagement shall be subject to contract and local applicable laws

Responsibilities
1. Manage and follow up on user feedback: Focus on collecting, organizing, and tracking user feedback from users, customer support, or internal teams. Identify issue types, impact scope, and priority, and drive relevant stakeholders to resolve issues efficiently. 2. Support product issue coordination and execution: Assist in identifying and organizing product-related issues, coordinate with Product, Engineering, Design, Compliance, and other teams to push for resolution, and track progress until closure. 3. Support day-to-day product operations: Participate in daily product operations work, including feedback management, requirement organization, issue tracking, and process optimization, to improve collaboration efficiency and user experience. 4. Handle basic data processing and analysis: Support data-related tasks such as data cleaning, organization, reporting, and basic analysis to help inform product improvements and operational decisions. 5. Support basic Web-side product tasks: Assist with basic Web-side product work, including pop-up configuration, minor UI adjustments, and maintenance of certain pages such as HR recruitment pages and compliance-related pages. Each area will have dedicated product manager support. 6. Support AI-related projects: Participate in AI-related project support, including requirement coordination, workflow follow-up, and feedback collection. Experience with AI tools or AI-related projects is a strong plus.

Requirements
1. Bachelor’s or Master’s student, strong interest in internet products, product operations, or user experience. Previous internship experience in related fields is a plus. 2. Strong problem-solving mindset: Results-oriented and execution-driven, with the ability to proactively communicate, push issues forward, and focus on solving problems effectively. 3. Excellent communication and collaboration skills : Able to work closely with cross-functional teams including Product, Engineering, Design, Customer Support, and Compliance, with strong coordination and execution skills. 4. Basic data handling and analytical skills :Comfortable with basic data organization, reporting, and analysis. Familiarity with Excel, Google Sheets, or similar tools is preferred. 5. AI-related skills or experience are a plus : Interest in AI products, AI tools, or AI-related projects is preferred. Hands-on experience in AI projects would be a strong advantage. 6. Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders. 7. Internship availability: Available to work 3-5 days per week for at least 6 months.

Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
 
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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