Merchandise Planner

Merchandise Planner - Remote USA

Role Overview:

The Merchandise Planner will be a key member of Brilliant Earth's Merchandising & Planning team, responsible for developing comprehensive sales and inventory strategies across multiple product categories. Reporting to the Associate Director of Merchandise Planning, this role is the primary liaison between merchandising, operations, and finance teams to optimize inventory investments while maximizing profitability and customer satisfaction. The Merchandise Planner will lead inventory planning initiatives, establish forecasting methodologies, and drive strategic decision-making to support business growth. 

Brilliant Earth is in an exciting phase of building and refining our planning infrastructure. The ideal candidate brings analytical depth, intellectual curiosity, and resourcefulness. We’re seeking a strategic thinker who can work effectively in an evolving systems environment to identify gaps, develop workarounds, and actively contribute to the improvement of planning tools and processes over time. We have a social and environmental mission at the core of our company and are looking for someone who is passionate about helping us achieve our social goals while delivering exceptional business results.  

Key responsibilities include:

Inventory Planning 

• Manage merchandise planning for multiple product categories and contribute to category results
• Navigate the unique complexities of fine jewelry inventory, including diamond and gemstone assortment management
• Lead strategic inventory planning for new showroom launches and business initiatives
• Establish inventory parameters including weeks of supply, safety stock, and reorder points
• Identify opportunities to improve inventory productivity and reduce excess while maintaining service levels
• Participate in and facilitate cross-functional meetings to review inventory positions and align on action plans 

Forecasting & Financial Planning

• Drive the weekly forecasting process to determine appropriate inventory levels across channels
• Support the OTB process: translate financial plans into actionable buying strategies through monthly OTB framework and collaborate on category Open-To-Buy alignment across teams
• Collaborate with the merchandising team to develop and maintain comprehensive sales forecasts, strategic inventory plans, dynamic scenario models, and data-driven buying recommendations to optimize product assortment and maximize profitability
• Develop scenario planning models to evaluate potential business impacts and contingencies

Analytics & Reporting 

• Design comprehensive analytics frameworks and models to evaluate business performance metrics
• Ensure accuracy of analysis, reporting, insights, forecasts, and achievement of inventory plans/goals
• Perform complex statistical analysis to support Planning and Merchandising teams 

Specific Qualifications 

Experience 

• BA degree or equivalent, preferred
• 5+ years’ experience in quantitative analysis, inventory planning and/or forecasting; in a retail, product or e-commerce company 
• Experience with attribute-based or commodity inventory planning (e.g. precious metals, gemstones or other specification-driven categories) is a strong plus
• Experience in allocation or store planning is a plus  
• Advanced Excel skills including complex formulas, pivot tables, financial modeling, and efficient management of large datasets for inventory and sales analysis
• Experience with Planning and Reporting software; experience with Domo, NetSuite, or similar, a plus 

Competencies 

• Highly organized, detail-oriented and accountable with strong time management and a bias toward execution and process improvement
• Critical thinker who adapts quickly, works collaboratively and brings a self-starter mindset
• Excellent analytical and problem-solving skills
• Interest in socially and environmentally responsible organizations and products 

What We Offer:

• Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
• Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
• Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
• Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
• Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
• Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
• Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
• 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
• Paid Time Off. We know it’s important to recharge and relax
• Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
• Disability and Life insurance. 100% employer-paid.
• Pre-Tax Commuter Benefits

How to Apply & What to Expect:

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. 

If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders!

More About Us

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. 

Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 

Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. 

Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. 

Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job.

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Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test.  An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.