OpsGuru, a Carbon60 Company, is a global engineering and consulting group that helps organizations accelerate digital transformation through cutting-edge technology, deep engineering expertise, and outcome-driven solutions.
About the role:
The Presales Solutions Architect is a key part of the organization providing technical pre-sales support to the sales team to design and propose solutions for prospects and customers. In this role, you will drive the technical aspects of customer engagements, providing architectural guidance and best practices to help businesses of all sizes, from startups, ISVs, SMBs to enterprises, leverage the power of OpsGuru’s AWS solutions.
You will collaborate closely with customers to understand their unique business and technical requirements and translate them into tailored AWS solutions. Your technical expertise, customer-facing skills, and ability to lead cross-practice initiatives will be critical in delivering innovative cloud-based solutions that drive value for our clients.
Your Focus:
- Collaborate with the sales team to understand customer needs, pain points, and technical requirements, design relevant solution options, and help articulate them to customers, ensuring they derive value from their investments with OpsGuru.
- Champion customer needs internally with engineering and delivery teams to vet customer requirements and articulate custom requirements when necessary.
- Build proposals and SOWs for account teams to present to customers.
- Craft professional written responses for prospective customer RFPs.
- Work independently and as part of a team to help win new revenue by advocating for the customer opportunities you work on with the sales team.
- Provide feedback to internal teams to improve service offerings to meet market demand.
- Capture and share best-practice knowledge amongst the Presales Solutions Architect community.
- Work with account executives, delivery teams, partners, and client stakeholders to support the resolution of any technical, performance, or cost-related issues that arise throughout a project.
- Learn and remain proficient in our Partner cloud platforms and technologies and contribute to responsibilities.
Skills and experience
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- 6+ years of experience in a technical pre-sales, solutions architecture, or cloud consulting role
- Hands-on expertise with designing and implementing enterprise grade, cloud-based solutions, preferably on AWS
- Broad, robust proficiency across AWS service portfolios including infrastructure, Amazon Bedrock/Anthropic Claude/OpenAI and advanced DevOps/Data architecture
- Excellent communication and presentation skills, with the ability to translate complex technical concepts into business value
- Proven track record of collaborating with Sales teams to drive new business opportunities
- Willingness to travel to customer sites ,as needed to support sales and deployment activities
Preferred Qualifications
- AWS Certified Solutions Architect - Professional/Specialist certification
- Experience with AWS partner ecosystem programs such as MAP
- Experience working with a range of customers, from ISVs to large enterprises
- Familiarity with Agile software development methodologies and DevOps practices
- Advanced knowledge in Productivity enablement using GenAI technologies and harnesses including Anthropic and OpenAI
- Proficiency in programming languages like Python, Java, or Node
What's in it for you:
Compensation & Perks
- Competitive compensation package (CAD 185000 - 215000/year base)
- Retirement Savings Matching Program (RRSP)
- Partnership with Perkopolis Discounts
Flexibility & Time Off
- Remote first work environment
- Flexible work hours & location
- Paid parental leave options
Health & Wellness
- Employer paid health & dental premiums
- Partnership with GreenShield+ Counselling Mental Health provider
- $500 in Health Care Spending Account annually
Growth & Development
At OpsGuru, we encourage employees to bring their whole, authentic selves to work. By sharing and embracing unique backgrounds, experiences, and perspectives, we learn from each other, innovate, and create a dynamic environment where we can be and achieve our best.
We're dedicated to ensuring each member feels a sense of belonging, safety, and respect. At OpsGuru, your unique voice is heard and embraced, and you meaningfully contribute to decision-making and the organization's growth.
OpsGuru is committed to an equitable employee experience, opportunity, and support. If you require accommodations or support during the recruitment process, please email us at careers@opsguru.io.
We thank all applicants for their interest in this exciting opportunity. Only candidates that meet the qualifications will be contacted for an interview.
New Zealand