Senior Director of People & Culture

Career Team is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

TITLE: Senior Director of People & Culture

REPORTS TO: VP of Human Resources

LOCATION: Remote

EMPLOYMENT TYPE: Full-Time, Exempt Employee

At Career Team, our mission is to empower one person, start one career, and serve one family at a time.

Our vision is bigger. We're building the modern infrastructure powering America's workforce.

And we hold ourselves to a simple standard: a company that helps people build careers should be a great place to build your own. We're growing fast, and growth stretches every system and every person. As our Senior Director of People & Culture, you'll partner with our leaders across the business to shape what comes next, and you'll drive the programs, systems, and culture that get us there. Our people are the most important part of our organization, and you'll be at its center.

What You'll Own

• Strategy, built together. You'll partner with our leaders to shape the People & Culture strategy for our next chapter, and you'll drive the programs and systems that bring it to life.
• Room to grow across the talent lifecycle. We're hiring hard across every function and the bar is high. You'll help sharpen how we attract and hire great people, with room to take on more of the talent lifecycle as you deliver.
• A voice in the big decisions. You'll work alongside leaders across the business on org design, compensation, succession, and high-stakes people decisions. You bring a point of view, you push back when it matters, and you leave the room with alignment.
• The programs that make a company work. Performance, compensation, career pathing, leadership development, engagement. These are the tools leaders use to build great teams, and ours need to scale with our growth. You'll bring the frameworks and implement them well.
• Culture with intention. Culture doesn't scale on its own. Ours is real, and it matters here. You'll help strengthen it as we grow: values that show up in decisions, traditions that hold across a distributed team, and honest conversations when we drift.

Why This Role

• We change lives. And the work compounds: better talent means better delivery, and better delivery means more lives changed.
• We're growing fast, and growth creates opportunity. The people who help build this chapter grow with it.
• We're big enough to matter, small enough to move fast and constantly innovate.

Who You Are

• A people leader who's grown through scale. You've seen what breaks as companies grow quickly, and you've built the programs that are right-sized for the next chapter.
• Strategic and hands-on in equal measure. You shape the big picture and sweat the details that make it real.
• A genuine executive presence. You hold your own in a room of senior leaders.
• Candid and warm at the same time. You have the direct conversations, and people leave feeling respected.
• Deeply comfortable with the HR operations in a multi-state environment. Compliance, benefits, HRIS, employee relations. You've built these or led the people who have.
• Hungry for a hard job. Rapid growth makes real work. You know that going in, and you want it.
• The mission pulls you. Helping people build careers is work you want your name on.

How We Work

• High trust, high accountability
• We keep our word. Period.
• Customer obsession; we exist to create raving fans
• We value action over perfection, and iterate to get better every day

Travel: Light. Occasional travel for leadership offsites, team gatherings, and time with our teams across the country.

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.