Customer Support | Cruise Specialist

Job Title: Cruise Travel Specialist
Location: Remote
 
Overview
We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.

Key Responsibilities:
Recommend cruise lines, ships, and itineraries based on client preferences. Coordinate pre- and post-cruise travel, including flights and hotel stays. Book specialty dining, excursions, and onboard experiences. Track promotions, upgrades, and loyalty program benefits. Maintain expert-level knowledge of major cruise lines and destinations.

What You Bring:
Prior experience booking or selling cruises (preferred). Strong knowledge of ocean and river cruise options. Ability to work independently and stay organized. Excellent customer service and upselling skills.

Benefits:
Remote role with flexible scheduling. Cruise-specific travel perks, FAM trips, Hotel & Resort discounts Access to exclusive industry tools and support from a dedicated team.