Lodging Reservations Coordinator – Remote

Key Responsibilities
Research hotels, resorts, and lodging options according to client preferences, dates, and budgets Assist clients in comparing available accommodations and reservation options Coordinate lodging reservations and related booking details Review reservation information for accuracy and completeness Communicate confirmations, updates, and important information to clients Assist with changes or questions related to existing reservations Maintain organized records of client preferences and booking details Utilize online reservation platforms and industry resources Research property amenities, locations, and available services Provide professional and responsive client support throughout the planning process Follow established booking procedures and documentation requirements

Qualifications
Strong written and verbal communication skills Customer-service-oriented approach Excellent organization and attention to detail Comfortable researching and comparing options online Ability to manage multiple client requests and follow up consistently Comfortable working independently in a remote environment Basic computer and internet proficiency Willingness to learn reservation systems and booking procedures Previous customer service, hospitality, reservations, or administrative experience is helpful but not required Must be 18 years of age or older Reliable computer and internet access