Associate HR Business Partner

About Carrot:

Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide.

Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com.

The Opportunity 🚀

Carrot is hiring an Associate HR Business Partner to provide operational, front-line HR support across all business units in close alignment with our Strategic HRBPs. As the primary point of contact for core HR intake and manager inquiries, you will manage a wide range of talent activities, including employee relations, performance management, manager coaching, and program execution.

Serving as a key liaison with People Ops, you will drive daily resolution on people matters while using Strategic HRBPs as sounding boards and escalation points for higher-complexity issues.

This role is built for a rising HR professional ready to scale their impact. By gaining exposure to all business units and learning directly from Strategic HRBPs & leaders, you will build the foundation needed to step into a full HRBP role within 1-2 years, complete with direct ownership of a dedicated business unit.

What You’ll Own 💼

In this role, you will:

• Serve as the primary HR intake point across all business units, addressing daily questions on HR policies, programs, and general people matters
• Coach managers on performance feedback, documentation, recognition, and routine team management conversations
• Support employee lifecycle activities, including onboarding, internal mobility, and exits, in partnership with HR Operations and Talent Acquisition
• Assist in triaging and documenting employee relations matters, escalating more complex issues to the HRBPs as appropriate
• Support managers in navigating attendance, conduct, and performance concerns while maintaining thorough, compliant documentation in partnership with People leadership and Legal
• Act as the primary bridge between business units and central People Ops to ensure seamless rollout and execution of core HR initiatives
• Drive support of company-wide people programs, including performance evaluations, calibrations, engagement surveys, and annual compensation reviews
• Use People data such as headcount, attrition, and engagement trends to support insights, action planning, and continuous process improvement

What Success Looks Like  📈

In your first 12–18 months, you will have:

• Established yourself as the trusted first point of contact for manager and employee HR questions across all business units
• Independently resolved the majority of day-to-day people matters, with clear and consistent escalation of complex issues to Strategic HRBPs
• Built compliant, well-documented employee relations practices in partnership with People leadership and Legal
• Supported key people projects and programs
• Improved at least one core HR process using People data, measurably enhancing the manager and employee experience

About You ✨

You likely have:

• A Bachelor's degree or equivalent practical experience
• 4+ years of HR experience, including supporting managers in an HR generalist or HRBP-support capacity
• Foundational knowledge of employee relations, performance management, coaching, and HR operations
• Strong relationship-building and communication skills
• High attention to detail and comfort working with HR systems and data
• Knowledge of U.S. employment laws and the ability to work onsite regularly in our Iowa office

Nice to Have ⭐

While not required, we would be especially excited if you bring:

• Experience in a distributed or hybrid workforce
• Exposure to employee relations case support and documentation
• Familiarity with HR systems such as ADP, Lattice, Greenhouse, or similar tools
• International employment law experience or experience partnering with an Employer of Record (EOR)

Why This Role Matters 🧡

Carrot's mission depends on people doing complex, compassionate work at scale, and those people need consistent, responsive HR support to do their best work. This role is the front line of that support. By owning core HR intake and daily manager enablement, you free Strategic HRBPs to focus on high-complexity organizational work while ensuring every employee question gets a timely, high-quality answer.

This role is also a deliberate investment in the future of the People team. The Associate HRBP who succeeds in this seat becomes Carrot's next full HRBP, with a dedicated business unit and the credibility of having supported every corner of the organization.

Why Candidates Join Carrot 🌍

Carrot offers the opportunity to do meaningful work in service of a deeply human mission.

Highlights include:

• A mission-driven company focused on expanding access to fertility and family-forming care globally.
• A high-growth environment where leaders are empowered to shape strategy and drive impact.
• Competitive compensation, equity, and comprehensive benefits.
• Flexible Time Off and a culture that actively encourages employees to recharge.
• Comprehensive parental leave and family-forming benefits.
• A collaborative, inclusive, and values-driven culture.
• The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide.

Compensation  💰

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $90,000.00 - $120,000.00. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com

A Note on AI

At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work.

For some roles, AI fluency is a core requirement—and we'll call that out clearly in the qualifications. For everyone else, we're looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves.

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.