HR Data & Insights Manager - 11517

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
 
Why join Coupa?
 
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 
 
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of the Sr. Data Insights & Analytics Lead to Coupa:
As a senior-level individual contributor within the Talent Strategy team, this role works globally to champion a culture of evidence-based decision-making without the responsibility of direct people management. By transforming complex workforce data into clear, actionable intelligence, this individual empowers the organization to attract, develop, and retain world-class talent.

Reporting to the Senior Director - Organizational Effectiveness, the individual in this role identifies, designs, and implements solutions that fuel scalable growth and streamline processes. Using advanced analytical methods and deep domain expertise, you will be translating complex data into compelling, "executive-ready" narratives and visual presentations that clearly lead to interventions and actions in the business. This position acts as a strategic architect and high-level thought partner, moving beyond reactive reporting to provide predictive insights that anticipate business challenges.
Partnering with HR Business Partners, HR Centers of Excellence, EDE, and business leaders, this position serves as the primary owner of Coupa’s people listening strategy, transforming feedback from global surveys into a roadmap for organizational health. The individual in this role will be instrumental in designing the future of our workforce planning, listening strategies, and organizational effectiveness measurement.
In this dynamic and visible role, the individual in this role will act as a coach and thought partner, a catalyst for a data-driven culture, and a champion for cross-functional collaboration.

What You’ll Do
Project Leadership: Lead complex, cross-functional analytics projects from vision to implementation, focusing on improving key outcomes like retention, engagement, and productivity. Listening Strategy Architect: Serve as the strategic lead for the Global Employee Listening Program, managing the end-to-end execution of annual and pulse surveys while evolving the strategy across the employee lifecycle. Executive Storytelling: Translate complex datasets into "executive-ready" narratives and visualizations that drive business interventions and strategic actions. Data Architecture & Integration: Partner with HRIS and EDE teams to migrate disparate data sources into a unified "single source of truth" (Snowflake/AWS), ensuring rigorous data integrity and governance. Self-Service Solutions: Design and deploy advanced Tableau dashboards and analytics tools for COE partners and senior leaders to enable "data at the fingertips" and self-service reporting. Advanced Analytics & AI: Utilize SQL, Python, or R to uncover correlations in structured and unstructured data, while incorporating AI and machine learning best practices to solve workforce challenges. Strategic Consulting: Coach HRBPs and COEs on data literacy and insights interpretation, providing objective, data-driven feedback to challenge assumptions regarding organizational health.

What You Will Bring to Coupa
Experience & Leadership: 8+ years in HR Analytics, Data Science, or BI, with a proven track record of influencing and providing objective feedback to VPs and senior stakeholders. Educational Foundation: Bachelor’s degree in a quantitative or behavioral field (CS, Statistics, Economics, or Org Psych) or equivalent professional experience. Technical Mastery: Advanced SQL and Tableau proficiency required to create "presentation-quality," actionable visualizations for executive consumption. Advanced Analytics: Hands-on experience using Python or R for statistical modeling of survey data and text analytics for unstructured employee listening data. Domain Expertise: Deep experience managing organizational data (turnover, recruiting, DEI) and executing large-scale surveys from methodology design through vendor management. Data Storytelling: Exceptional ability to transform raw, complex analytics into high-impact presentations that drive executive alignment and organizational change. Global Consulting Mindset: Proven ability to operate independently in complex global environments, acting as a consultative partner to solve business challenges through data.

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:
 
Global Well-Being Perks (For All Employees Globally)
Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
 
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 
 
Please be advised that inquiries or resumes from recruiters will not be accepted.
 
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