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Senior Dynatrace Observability Engineer / Subject Matter Expert (SME) at Derex Technologies Inc · globalremotely

Company Description

Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America.

With over two decades of unparalleled experience, Derex provides supports to its clientele, across such industries as Systems Integration, Banking and Finance, Telecommunications, Pharmaceutical and Life Sciences, Energy, Healthcare, Technology, Transportation, and local and federal Government agencies.

Job Description

Position: Senior Dynatrace Observability Engineer / Subject Matter Expert (SME)

Location: Remote

Duration: Long Term

Job Description

Take a leading role in strengthening enterprise observability and application performance across complex, distributed technology environments. In this position, you will design, deploy, and optimize advanced monitoring solutions that provide deep visibility into applications, infrastructure, databases, APIs, and cloud services. Using Dynatrace's intelligent analytics and automation capabilities, you will identify performance bottlenecks, investigate incidents, and help teams resolve issues before they significantly affect business operations. You will establish effective monitoring strategies, improve service reliability, and align observability practices with measurable performance objectives. Working closely with application development, infrastructure, operations, and security teams, you will help build a proactive, data-driven approach to service management. This remote contract opportunity offers experienced observability professionals the chance to influence enterprise monitoring architecture while delivering measurable improvements in performance, availability, and user experience.

Accountabilities

Design, deploy, configure, and optimize enterprise observability solutions using Dynatrace, including OneAgent, ActiveGate, Smartscape, and related monitoring components.
Implement end-to-end application performance monitoring (APM), distributed transaction tracing, automated dependency discovery, and infrastructure monitoring across applications, databases, APIs, and integrations.
Leverage Dynatrace Davis Al and analytics capabilities to identify root causes, investigate performance anomalies, troubleshoot complex incidents, and evaluate service impact across distributed systems.
Monitor Windows and Linux servers, virtualized environments, cloud infrastructure, and supporting services to detect performance bottlenecks, latency, failures, and resource utilization issues.
Configure business transaction monitoring, Real User Monitoring (RUM), and Synthetic Monitoring to improve visibility into critical business workflows, service availability, and end-user experience.
Develop and maintain dashboards, alerting rules, anomaly detection policies, and performance reports aligned with service-level indicators (SLIs) and service-level objectives (SLOs).
Use Dynatrace Query Language (DQL) and platform analytics to investigate performance issues, correlate events, analyze telemetry, and improve monitoring effectiveness.
Establish performance baselines and assess the impact of application releases, infrastructure changes, system upgrades, and configuration modifications.
Implement and maintain supported monitoring integrations for software-as-a-service (SaaS) platforms, external APIs, and third-party services.
Evaluate existing monitoring configurations and recommend improvements to observability coverage, alert accuracy, platform scalability, and operational efficiency.
Collaborate with application developers, infrastructure engineers, operations specialists, and security teams to define monitoring requirements and resolve technical issues.
Support incident management and performance troubleshooting by correlating application, infrastructure, and service-level data to accelerate diagnosis and resolution.
Develop architecture diagrams, technical documentation, monitoring standards, and operational procedures to promote consistency and maintainability.
Provide technical leadership, guidance, and knowledge transfer to engineering and operations teams, helping establish observability best practices across the organization.
Contribute to continuous improvement initiatives involving automation, DevOps, Site Reliability Engineering (SRE), and change impact analysis.
Requirements
At least five years of professional experience in enterprise monitoring, application performance management, or observability engineering.
A minimum of three years of hands-on experience deploying, configuring, administering, and optimizing Dynatrace in enterprise environments.

Strong expertise in Dynatrace architecture and administration, including OneAgent, ActiveGate, Smartscape, and Davis Al.
Proven experience implementing end-to-end monitoring, distributed tracing, automated service dependency mapping, and cross-layer performance troubleshooting.
Solid understanding of application architectures, APIs, databases, distributed systems, Windows and Linux infrastructure, and enterprise technology environments.
Practical experience creating Dynatrace dashboards, configuring alerts and anomaly detection, analyzing performance metrics, and using Dynatrace Query Language (DQL).
Familiarity with Real User Monitoring, Synthetic Monitoring, business transaction monitoring, and service-level observability practices.
Demonstrated ability to establish performance baselines, confiaura monitorina nolicine correlate tolomatru and improve incident detection and resolution.
Experience evaluating monitoring coverage and translating technical findings into actionable recommendations for reliability, scalability, and performance improvement.
Familiarity with Dynatrace Grail, OpenTelemetry, cloud environments such as AWS or Microsoft Azure, and IT service management integrations such as ServiceNow, Jira, or PagerDuty is preferred.
Experience with automation and scripting using Python, PowerShell, or REST APIs is an advantage.
Understanding of DevOps, Site Reliability Engineering (SRE), incident management, and change impact analysis is desirable.
A bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline is preferred; equivalent practical experience may be considered.
Dynatrace Professional certification or equivalent demonstrated technical expertise is preferred.
Strong analytical, troubleshooting, and problem-solving abilities, with the capacity to lead complex technical investigations independently.
Excellent written and verbal English communication skills, including the ability to explain technical issues clearly, produce comprehensive documentation, and collaborate professionally with diverse technical teams.
Ability to work effectively in a remote environment while coordinating with cross-functional stakeholders and attending onsite activities when required.