Engagement Team Representative – Remote | Part Time | Weekend

About Direct Meds

At Direct Meds, we prioritize care, trust, and solutions that focus on the individual. Headquartered in Salt Lake City, Utah, we are a fast-growing national team passionate about transforming the way people access the care they need. If you're driven by purpose and excited by growth, Direct Meds is the place to be.

Engagement Team Representative – Remote | Part Time | Weekend

Company: DirectMeds
Location: Fully Remote
Employment Type: Part-Time | Saturday & Sunday
Schedule: 16–20 hours per week
Compensation: Competitive hourly rate $20 per hour + uncapped commission, paid weekly

About the Role

DirectMeds is seeking an experienced, results-driven Engagement Team Representative to join our growing team on a weekend-only, part-time schedule.

This is a performance-driven sales role designed for professionals who are confident on the phone, know how to build rapport quickly, and have a proven ability to turn conversations into sales.

We are especially interested in candidates with experience in mortgage sales, telehealth sales, peptide sales, nutraceuticals, pharmaceuticals, wellness, or high-volume inside sales.

You’ll work with existing patients and prospective customers to understand their needs, educate them on available solutions, identify opportunities for additional products or treatment options, and confidently close sales — all while maintaining a patient-first approach.

If you're a competitive salesperson looking for a remote weekend opportunity with hourly pay, weekly commission, and uncapped earning potential, this role is built for you.

Schedule & Compensation

• Saturday and Sunday only
• Minimum 16 hours per week
• Maximum 20 hours per week
• Competitive hourly compensation for all hours worked
• Uncapped commission paid weekly
• No cap on commission earnings
• Performance-driven earning opportunity
• Consistent weekend schedule

Position Overview

The Engagement Team Representative is responsible for proactive outreach and consultative sales conversations with existing DirectMeds patients.

Success in this role requires the ability to quickly establish trust, uncover customer needs, educate customers on available products and services, handle objections, and confidently close sales.

This is not a passive customer service position. We are looking for sales professionals who are comfortable with high-volume outbound calling and are motivated by measurable results.

Key Responsibilities

• Conduct high-volume outbound calls and patient outreach to drive engagement and sales
• Connect with existing patients to understand their goals, needs, and treatment experience
• Identify opportunities for additional products, services, or treatment enhancements
• Educate patients on available peptide therapies and other wellness solutions in accordance with company guidelines
• Build rapport and establish trust quickly over the phone
• Handle objections effectively and confidently move conversations toward a purchase decision
• Consistently meet or exceed daily, weekly, and monthly sales goals and KPIs
• Upsell and cross-sell appropriate products and services
• Follow up with patients and leads to maximize conversion opportunities
• Accurately document all patient interactions, sales activity, and follow-up in the CRM
• Navigate multiple systems simultaneously, including CRM, Five9 dialer, and patient management platforms
• Follow established sales processes and company policies
• Collaborate with leadership and internal teams to improve sales performance and patient satisfaction

Who We’re Looking For

We’re looking for proven closers, not simply people who have answered phones.

The ideal candidate is competitive, self-motivated, highly coachable, comfortable with sales targets, and energized by the opportunity to increase their earnings through performance.

Preferred Sales Background

Candidates with experience in any of the following are strongly encouraged to apply:

• Mortgage sales or mortgage lending
• Telehealth sales
• Peptide sales
• Pharmaceutical sales
• Nutraceutical or wellness sales
• Healthcare or medical sales
• High-volume inside sales
• Call center sales
• Consultative sales
• Other quota-driven, performance-based sales environments

Required Qualifications

• 2+ years of proven sales experience, preferably in inside sales, telesales, telehealth, mortgage, healthcare, or another high-volume sales environment
• Must be available to work both Saturday and Sunday
• Must be able to commit to 16–20 hours every weekend
• Demonstrated history of meeting or exceeding sales quotas and KPIs
• Strong closing, upselling, and cross-selling abilities
• Excellent verbal communication and active listening skills
• Strong objection-handling and negotiation skills
• Ability to build rapport quickly over the phone
• Comfortable making a high volume of outbound calls
• Ability to work independently in a remote environment
• Highly motivated by performance and commission-based earning potential
• Strong attention to detail and ability to accurately document customer interactions
• Comfortable multitasking across multiple software platforms
• Professional, reliable, competitive, and coachable

Preferred Qualifications

• Experience selling peptides, hormone therapies, telehealth services, pharmaceuticals, nutraceuticals, or wellness products
• Mortgage or lending sales experience
• Experience with Five9, Zoho CRM, Salesforce, HubSpot, or similar platforms
• Background in healthcare, medical sales, patient engagement, or wellness
• Proven experience succeeding in a high-volume, metric-driven sales environment

Our Culture & Expectations

At DirectMeds, performance matters — but so does how we achieve it.

Integrity First

We operate as one team. Poaching or interfering with a colleague's leads, customers, or sales is strictly against our values and will not be tolerated. We win together, fairly.

Coachability

We believe great salespeople are always improving. Team members are expected to welcome coaching, implement feedback, and continuously improve their sales skills and performance.

Patient-First Sales

We believe strong sales and excellent patient experiences go hand in hand. Our representatives are expected to understand customer needs, provide accurate information, and recommend products and services responsibly and appropriately.

Performance Driven

This is a results-oriented position. Representatives are expected to consistently meet established activity, conversion, and sales expectations while maintaining professionalism and a high-quality patient experience.

Technical Requirements

Candidates must have the following prior to their start date:

• Reliable personal desktop or laptop computer
• Stable, high-speed internet connection
• Professional USB or Bluetooth headset with microphone
• Private, professional workspace suitable for taking customer calls

What We Offer

• Competitive hourly compensation $20 per hour + uncapped commission
• Weekly hourly base pay + uncapped commission payouts
• Weekend-only remote schedule
• Fully remote work environment
• Significant performance-based earning potential
• Ongoing sales coaching and development
• Opportunity for career advancement
• Opportunity to grow with a rapidly scaling healthcare company
• Potential pathways into future leadership opportunities

How to Apply

Submit your resume through the application link.

Top sales performers are encouraged to apply. When applying, please highlight experience in mortgage sales, telehealth, peptide sales, pharmaceutical/nutraceutical sales, healthcare, or high-volume inside sales, as well as any measurable sales achievements.

If you're a competitive sales professional who thrives in a performance-driven environment, enjoys helping patients, and wants the opportunity to maximize your income while working remotely on weekends, we'd love to hear from you.

DirectMeds is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.