Partner Manager/ Coordinator - 100% Remote (US, Canada or UK)

What is the role?

dotCMS is a visual, headless CMS built for compliance-led enterprises that need to manage and scale digital content across brands, regions, and channels. 

As a Partner Manager, you'll play a key role in growing dotCMS's partner ecosystem, building strong partner relationships, and turning partnerships into a consistent source of new business opportunities. You'll work closely with our Revenue team to coordinate partner activities, support joint marketing initiatives, and drive partner-generated pipeline and revenue.

We're proud to be 100% remote! This position is open to candidates based in the US or Canada who can work Eastern Time (ET) hours. Please note that this is a full-time employee position, and we are unable to provide or transfer employment visa sponsorship at this time.

What is dotCMS?

Founded in 2003, dotCMS is the most secure, trusted, and scalable content management system built for compliance-led industries.  Built on leading Java technology, dotCMS is a visual, headless content management system that gives developers the flexibility of a headless infrastructure while equipping marketers with no-code visual content authoring. Whether you're managing 10 or 1,000+ sites, dotCMS brings flexibility, security, and efficiency to enterprise content operations. Some of our notable customers include Telus, BNP Paribas, Worldline, Estes, ARC Health, Royal Bank of Canada, Southern Phone, and Junior Achievement.

Who are we, really?

At “the dot,” you’ll find a diverse team of authentic individuals who share the goal of building the most agile, scalable, and secure content management system, delighting customers, and having a lot of fun doing it. Our mission is to make content work for everyone by simplifying content creation and delivery to drive collaboration & engagement.

We are accountable, collaborative team players who take ownership and deliver excellence. As doers, we are driven by dedication and a strong work ethic. We are passionately dedicated, innovative, curious, and transparent, while remaining humble. Above all, we are customer-obsessed, focused on exceeding expectations with empathy and solutions-oriented thinking.

What you'll own

• Growth Partner Management: Manage relationships with strategic growth partners and execute partner plans developed and agreed upon by the GTM Lead, including account mapping, partner engagement, and tracking progress against pipeline targets.
• Core Partner Management: Maintain relationships with existing partners that require ongoing attention, ensuring appropriate support, communication, and operational continuity. 
• Partner Program & Portal: Lead the strategy and ongoing management of the partner portal and partner program tiers, improving partner engagement, enablement, and operational efficiency.
• Partner Enablement: Coordinate training, content, resources, and activities that help partners effectively position and deliver dotCMS solutions.
• Co-Marketing: Coordinate and oversee the execution of joint campaigns, webinars, and partner events, including on-site logistics, coordinating with Marketing and the GTM Lead.
• Technology Partnerships: Oversee technology partnerships, working closely with Product and technical stakeholders.
• Partner Performance & Operations: Review partner performance against agreed-upon partnership plans, recommend improvements, track partner-sourced pipeline and ROI, and validate incentive and referral payouts with Finance.

Requirements

• 5–7+ years of experience, including experience in partner management, channel partnerships, or ecosystem development within B2B SaaS (enterprise preferred).
• Proven Track Record:
  • Building or scaling partner programs and systems to make the program a success
  • Generating partner-sourced pipeline as a result of the optimized process and systems.
  • Managing a portfolio of partners with different levels of strategic importance and growth potential.
• Skills & Attributes:

• Strong relationship management, account planning, and project execution skills.
• Ability to independently manage multiple partner initiatives, prioritize resources, and drive measurable outcomes.
• Experience tracking partner performance, pipeline attribution, and program ROI.

• Nice to Have
  • Experience working toward defined pipeline or ARR targets.
    

Key Measure of Success

• Oversee and execute partner plans for every partner who’s signed an agreement.
• Ensure 100% of active partners complete the most up-to-date certifications.
• Generate $800K annually in new pipelines from partners.

Why should you join?

If you have great experience but are tired of being a cog in a giant corporate wheel, this job is for you. It’s a chance to create a new product marketing function at an established, growing company with a mature product in use by major global organizations. Everything you do everyday, will make a huge impact on our company. Your work will be seen, felt and recognized and your past experience valued. 

Your Compensation. We offer competitive compensation that allows you to make a great living for yourself and your loved ones. 

Your Team. We are a humble, competitive, and small vendor making waves in our industry, and you will be part of a team that has your back. You never walk alone! We are a diverse and distributed team, and we offer annual company-paid training and development to our team members.

Your Voice. Your voice matters to all of us, and we appreciate your opinion as we scale our company to the next level in an open and transparent environment. We will periodically update the entire team on business performance and strategic initiatives and offer the stage for an entrepreneurial-minded professional to produce key initiatives that help to move the needle.

Your Time. We value you as an individual, team member, and professional. We can only expect you to deliver high performance within the right amount of You-time. Therefore, you will have access to an Open PTO policy (after the first 90 days in the company) and a generous number of local company-paid holidays.

dotCMS is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.