Event Manager - Norwich

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Freelance Event Manager

Location: Norwich
Contract: Ongoing
Working Pattern: Flexible, with evenings, weekends and public holidays required depending on the event. 
Reports to: Producer / Project Lead
Manages: Event staff, including front-of-house, bar and support staff where required

Role Overview

We, at Fever, are looking for enthusiastic, experienced Freelance Event Managers to help deliver a series of smaller-scale live events.

This is a hands-on role for someone who enjoys being involved in every stage of an event — from helping build and prepare the space, to managing staff and suppliers, welcoming guests, keeping things running smoothly during the event, and making sure everything is packed down properly at the end.

We’re looking for someone who is organised, proactive and confident taking ownership on the ground. You’ll need to be comfortable getting stuck in and doing whatever is needed to help create a successful event.

A background in events, hospitality, bars, venues or visitor experiences would be particularly useful.

Key Responsibilities:

Event Delivery

- Take ownership of the on-the-ground delivery of events, from set-up through to breakdown.
- Work closely with the wider production team to prepare the event space and ensure everything is ready for guests.
- Coordinate event staff, suppliers, venues and contractors as required.
- Oversee the smooth running of the event, responding quickly and calmly to any issues that arise.
- Be hands-on with set-up, furniture, signage, equipment, stock and general event preparation.
- Manage event breakdown and ensure the venue is left clean, tidy and to the agreed standard.

Team Management

- Brief and manage front-of-house, bar and other event staff.
- Coordinate staff rotas, breaks and responsibilities during events.
- Make sure everyone understands their role and is delivering a high standard of service.
- Lead by example and be willing to get involved wherever the team needs support.
- Manage any agency or temporary staff on-site where required.

Hospitality & Guest Experience

- Help create a welcoming, friendly and well-organised experience for guests.
- Oversee front-of-house and, where relevant, bar or hospitality operations.
- Monitor guest flow and respond to any customer queries or issues.
- Deal confidently and professionally with complaints or unexpected situations.
- Maintain high standards of cleanliness, presentation and customer service throughout the event.

Practical & Operational Support

- Work with venues and suppliers to ensure all logistical requirements are in place.
- Assist with deliveries, stock checks and equipment movement.
- Keep track of event supplies and flag any requirements or issues to the wider team.
- Troubleshoot practical problems on-site and find solutions quickly.
- Complete opening, closing and event checklists where required.

Health & Safety

- Ensure the event is operated safely and in accordance with venue and production requirements.
- Carry out basic safety checks of the event space.
- Make sure staff understand relevant health & safety and emergency procedures.
- Escalate and document any incidents or issues appropriately.

Communication & Reporting

- Provide clear updates to the Event Producer / Project Lead before, during and after events.
- Flag any operational issues, staffing concerns or supplier problems as early as possible.
- Complete basic post-event reporting and feedback where required.
- Help identify improvements that could make future events run more smoothly.

Ideal Candidate Profile:

• Previous experience managing or coordinating live events, hospitality operations, bars, venues or visitor experiences.
• A practical, hands-on approach and a willingness to get stuck into whatever needs doing.
• Confident managing people and taking responsibility for an event on the ground.
• Highly organised, reliable and able to work independently.
• Calm under pressure and comfortable making decisions when things don't go to plan.
• Friendly, approachable and confident dealing with guests, staff, suppliers and venue teams.
• Strong communication and problem-solving skills.
• A genuine interest in creating great events and experiences.
• Comfortable working flexible hours, including evenings, weekends and public holidays.

What We’re Looking For:

Most importantly, we’re looking for someone who doesn't mind getting their hands dirty.

Our events are smaller in scale, but we want them to feel polished, well-run and memorable. That means we need people who are happy to move between the big picture and the small details — whether that's briefing a team, helping set up a bar, moving furniture, sorting out a supplier issue or jumping in to help guests.

You don't need to have managed huge-scale events. Good practical experience, a positive attitude and the ability to take ownership are just as important.

This is a great opportunity for an experienced events or hospitality professional who enjoys freelance work and wants to be part of building exciting events from the ground up.

To apply: Please send a short summary of your relevant experience and your general availability.

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

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