Manager, Business Systems
Framework · Full-time · Posted 3w ago
Who We Are
At Framework, we believe the time has come for products that are designed to last. Founded in San Francisco in 2020, our mission is to remake Consumer Electronics to respect people and the planet.
We've started with two award-winning products, the Framework Laptop 13 and 16. Our laptops are thin, light, high-performance notebooks that can be upgraded, customized, and repaired in ways that no other notebook can. Alongside this, we've launched the Framework Marketplace to enable an ecosystem of parts and modules.
In 2026, we introduced Framework Laptop 13 Pro, a ground-up redesign built for power users and developers, bringing a massive leap in battery life, a new CNC aluminum chassis, and our first Ubuntu Certified system, all while remaining repairable, upgradeable, and entirely yours.
We've seen a fantastic reception to Framework Laptop 13 Pro, with MKBHD calling it our “best build yet," Linus Tech Tips declaring "The Framework Pro 13 is peak laptop," and Gizmodo naming it "The Best Modular Laptop Ever Made." That builds on years of recognition from outlets like Ars Technica and multiple Wirecutter reviews (including a recommendation among the best Windows Ultrabooks of 2024), along with making TIME's Best Inventions lists in 2021 and 2023. We're incredibly proud to be recognized as #5 on Fast Company's Most Innovative Companies of 2026, proof of our growth since first appearing on the list at #35 on Fast Company's Most Innovative Companies of 2022.
We come from successful consumer electronics startups including the founding team of Oculus, and have closed multiple rounds of funding to fuel our roadmap. Even better (and maybe unusually for an early stage startup), we're in a financially healthy position going forward off of our product revenue. We care deeply about building a diverse and inclusive team, and we hope you do too!
The Position
We're looking for a Manager, Business Systems to own and evolve the systems that run Framework behind the scenes. You’ll report to the CFO and manage a NetSuite engineer. NetSuite is at the center of this role, along with the integrations that connect it to our store, Framework Marketplace, logistics partners, payment and tax providers, and finance tools. You'll work closely with Finance, Operations, Supply Chain, Engineering, and other business teams to make sure our core business processes are accurate, scalable, observable, and resilient as Framework grows.
This is a hands-on technical leadership role for someone who enjoys leading while staying deep in the technical work. You’ll partner with Finance, Operations, and Engineering to keep our core business processes accurate, scalable, and resilient as we grow. You'll also shape how Framework uses AI coding agents to speed up business-systems development without compromising reliability, setting guardrails for code review, sandbox testing, reconciliation, and production releases.
You'll manage and mentor a NetSuite engineer while remaining close to the technical work yourself.
This is a remote position based in the US. If you’re local to the San Francisco area, we spend one day a week together in person at our headquarters.
What You'll Do
What You Need
What's Nice to Have
What You'll Love
Equal Opportunity
We commit ourselves to the principles of equal employment and a diverse work environment. With inclusion being one of our core values at Framework, we do not discriminate on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. We will consider qualified applicants regardless of criminal histories pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Ordinance.
We are also committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please let us know by reaching out to accommodations@frame.work.
The pay range for this role is $170,000 - $190,000 USD per year. The base salary range for this position may vary depending on various factors such as professional background, work experience, work location, market demand, etc. In certain circumstances, the final offer may vary from the amounts shown in this job description.
Additional Notes
Please be aware that we only post jobs directly on our career site, LinkedIn, ZipRecruiter, Monster, Talent.com, MyJobHelper, Adzuna, Jora, and Jooble. We do not use Indeed. For the safest experience, please apply directly on our career site. We also follow a rigorous hiring process, meaning we do not extend offers without multiple rounds of live interviews. Most importantly, we do not issue checks to candidates and will never ask for personal financial information, such as bank details or credit card numbers, during the interview and offer process. We manage onboarding through our HRIS platform and provide all necessary equipment directly to our employees. All official communications during the interview process only come from @ats.rippling.com and @frame.work. If you receive a suspicious message, email, or job offer, please do not click on any links and report this incident to us at hiring-team@frame.work.
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