Director of Amazon

Do you thrive on owning a business, making data-driven decisions, and scaling one of the world's largest ecommerce channels?

Freebird® is a high-growth DTC brand redefining shaving for millions of people. We've scaled to 9-figures in revenue, served over 1 million customers, and built a reputation for award-winning products powered by operational excellence and relentless execution.

We're looking for a Director of Amazon to lead one of our most important revenue channels. You'll own the strategy, profitability, operations, and long-term growth of our Amazon business while partnering across the organization to build scalable systems that drive sustainable performance. This role is ideal for someone who enjoys balancing strategic leadership with hands-on execution and is passionate about growing Amazon the right way: profitably, operationally, and for the long term.

You'll be responsible for:

Lead the Amazon Business

• Own the overall strategy, performance, and profitability of the Amazon channel.
• Develop initiatives across pricing, merchandising, promotions, advertising, and product assortment to drive sustainable growth.
• Partner closely with executive leadership on forecasting, business planning, and long-term strategy.
• Proactively identify risks, opportunities, and recommendations to strengthen channel performance.

Drive Advertising Performance

• Lead Amazon advertising across Sponsored Products, Sponsored Brands, Sponsored Display, and other relevant advertising programs.
• Optimize budgets, bidding strategies, keyword management, and campaign structure to maximize profitable growth.
• Monitor key metrics including TACoS, ROAS, contribution margin, conversion rate, and overall business health.

Own Marketplace Operations

Oversee the operational excellence of the Amazon business, including:

• Listing optimization and SEO
• Catalog management
• A+ Content
• Brand Registry
• Account health
• Inventory coordination
• Product launches
• Promotional planning and execution
• Competitive monitoring

Develop scalable processes, documentation, dashboards, and workflows that improve efficiency and reduce operational complexity.

Forecasting & Business Planning

• Build accurate sales forecasts that support inventory planning and financial decision-making.
• Develop reporting that provides visibility into business performance, profitability, promotional impact, and marketplace trends.
• Use data to proactively identify opportunities and recommend actionable improvements.

Leadership & Cross-Functional Collaboration

• Partner closely with Marketing, Finance, Operations, Product Development, and executive leadership.
• Recruit, mentor, and develop marketplace talent as the business grows.
• Build scalable ways of working that improve execution across the organization.

Innovation & Continuous Improvement

• Stay ahead of changes across the Amazon ecosystem and identify new opportunities to improve performance.
• Evaluate new merchandising strategies, pricing initiatives, advertising capabilities, and operational improvements.
• Champion disciplined experimentation backed by data and measurable business outcomes.

Requirements

• 7+ years of experience leading Amazon marketplace businesses.
• Proven experience managing large-scale Amazon revenue with full P&L ownership.
• Deep expertise across Amazon Advertising, listing optimization, SEO, Brand Registry, account health, catalog management, forecasting, and marketplace operations.
• Strong financial acumen with experience managing contribution margin, profitability, and promotional planning.
• Demonstrated ability to build scalable systems, dashboards, and operational frameworks.
• Excellent analytical and problem-solving skills.
• Strong executive communication and stakeholder management experience.
• Experience leading and developing high-performing teams.
• Self-starter with a strong ownership mindset and the ability to make thoughtful decisions independently.
• Comfortable operating in a fast-paced, high-growth environment with evolving priorities.

Benefits

• Remote-first & flexible — work from anywhere with autonomy and trust.
• Competitive compensation — rewarding the impact you make.
• Medical, dental & vision insurance — health coverage for you and your family.
• 401(k) with company match — invest in your future.
• Unlimited PTO — recharge when you need it.
• Why Freebird
• Own meaningful outcomes — lead one of our largest revenue channels with significant visibility and influence.
• Move fast and make an impact — join a profitable, high-growth brand where great ideas quickly become reality.
• Autonomy with accountability — you'll have the freedom to make decisions, build systems, and drive results.
• No politics, just execution — we value ownership, collaboration, and solving problems together.
• Kind and people-focused culture — we communicate openly, support each other, and celebrate wins together.
• We embrace growth and change, never settle, and continuously improve.
• We move fast, keep it simple, and innovate without fear.