Company Description
Are you an experienced people leader ready to take the next step in your career?
Greencross Vets GP + Urgent Care Noosa is looking for a Hospital Manager to lead the operational success of our growing hospital. Working closely with our Veterinary Director and leadership team, you'll drive performance, develop people, shape culture, and ensure an exceptional experience for our clients and patients.
Our unique GP + Urgent Care model provides same-day veterinary care for pets who can't wait for their regular veterinarian, bridging the gap between general practice and emergency care. With extended hours, modern facilities, and a passionate team, no two days are the same.
What You'll Be Doing
- Lead, coach, and develop our nursing, client care, and support teams
- Build a positive, engaged, and high-performing team culture
- Drive operational excellence across our GP and Urgent Care services
- Manage rostering, workforce planning, and day-to-day hospital operations
- Support recruitment, onboarding, and team development
- Monitor key performance metrics and support hospital growth
- Partner with clinical leaders to deliver outstanding patient and client outcomes
- Identify opportunities to improve systems, workflow, and efficiency
- Ensure teams have the support and resources they need to provide exceptional care
About You
You may be an experienced Practice Manager ready for a larger leadership opportunity, or an operational leader from veterinary, healthcare, retail, hospitality, or another service-based environment.
You'll bring:
- Proven leadership experience in a fast-paced environment
- Strong people management and coaching skills
- Experience with rostering, workforce planning, and operational performance
- Excellent communication and stakeholder management skills
- Strong organisational and problem-solving abilities
- A collaborative, hands-on leadership style
- Passion for creating high-performing teams and exceptional customer experiences
Why Join Us?
- Lead within an innovative GP + Urgent Care model
- Be part of a growing and supportive leadership team
- Career development opportunities across a national veterinary network
- Fitness Passport
- 50% off Royal Canin products
- Pounce Perks discounts across retail, travel, and entertainment
- Employee Assistance Program (EAP)
- Paid parental leave and wellbeing initiatives
Ready to Make an Impact?
This is a fantastic opportunity to help shape the future of a growing hospital while leading a passionate team dedicated to improving the lives of pets and their people.
Apply today with your cover letter and resume.
Job Description
Hong Kong SAR China