C&B Specialist

Administer and maintain compensation and benefits programs for the Customer Support team, including base pay, shift differentials, overtime, bonuses, and other incentive types;

Write and maintain clear instructions, policies, and procedures covering pay, benefits, and related processes;

Act as the main point of contact for pay and benefits questions from Customer Support leads and team members;

Track and reconcile different compensation types (bonuses, allowances, referral payouts, and similar) and flag discrepancies early;

Support regular audits and reporting on compensation and benefits data;

Suggest improvements to existing pay and benefits processes based on what's actually happening on the ground.

2+ years of experience in compensation & benefits, payroll, or total rewards;

Hands-on experience running monthly payroll cycles and handling multiple compensation types (bonuses, allowances, overtime, referral payouts, and similar);

Experience writing and maintaining process documentation, instructions, or internal policies;

Strong Excel / Google Sheets skills;

Experience working with a Customer Support or shift-based team, or an iGaming background, is a plus;

Strong attention to detail: comfortable with numbers, payroll data, and policy documents where small errors matter;

Excellent communication skills: able to explain pay and benefits topics clearly to non-specialists;

Speed and adaptability: comfortable with monthly deadlines and shifting priorities.

GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.