Important IT company At the Latin American level, growth requires:
JHands-on experience with the ServiceNow SDK (NOW SDK), including local application initialization metadata transformation, and deploying scoped applications from a local IDE (e.g., VS Code).
Proficiency in ServiceNow Fluent for defining application metadata in code, alongside server-side JavaScript modules and third-party libraries.
Experience leveraging Now Assist for Creator (or similar generative AI developer tools) to optimize development efficiency, code generation, and workflow automation.
Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications
Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in ServiceNow
Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in ServiceNow
Hands on experience on development of custom scoped applications
Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools
Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration
Hands on experience on working with Rest API’s
A fair understanding of MID Server Configuration, CMDB, discovery and asset management
Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow
Demonstrated success at delivery of assignments with tight deadline.
Ability to work independently, but strong team player with experience of working as part of a global team.
Self-starter mind set with the ability to share ideas, identify and drive opportunities.
Strong problem analysis skills to include the use of mathematical concepts to validate results
Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail
Clear and concise communication with superior written and verbal communication skills.
Manage and prioritize work effectively with minimal supervision
Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders.
Coordinate and solve complex technical data and transformation issues.
Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now.
Answer “how to” technical and application configuration questions.
Develop, maintain, and execute reports to ensure system operation meets performance targets.
Create and maintain system design and operations documentation
ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).
If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.
Job type: Remote.
Location: Mexico
Salary: $84,000 gross
Benefits: Excellent superior benefits.
India
Poland
Japan