People Operations Manager

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms. 

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Role Scope: Habitat Health is scaling fast, and as the Manager, People Operations, you'll be the engine behind our People Operations function, building and running the core processes that power the full employee lifecycle across a California-heavy, multi-state healthcare organization. You won't just maintain the machine; you'll design it, tune it, and scale it as we grow. 

This is a role for someone who loves solving operational puzzles, thrives on precision and compliance, and gets genuinely excited about using technology (including AI) to make HR faster and smarter.. 

• In partnership with the Sr. Director of People, create and lead scalable and innovative processes for onboarding, offboarding, job changes, and team member lifecycle processes in preparation for rapid growth. 
• Leverage AI tools and systems to optimize and scale people operations processes and workflows. 
• Drive policy creation, audit readiness, and compliance governance across a multi-state footprint, with deep expertise in California. 
• In partnership with Executive Directors and Clinical Leadership, create and optimize physician onboarding programs. 
• Manage a portfolio of outsourced vendors including home care, transportation, LOA support, and other ancillary partners to ensure seamless service delivery. 
• Stay ahead of the curve on multi-state employment law, translating regulatory change into smart, proactive policy recommendations. 
• Lead Open Enrollment end to end by owning team member communications, system readiness, benefits compliance, and vendor coordination across states. 
• Serves as the lead for annual Open Enrollment, working closely with benefit administrators, owning team member communications, ensuring system readiness, and maintaining benefits compliance across multi-state operations. 
• Partner with the People Business Partner to address complex team member questions and requests and maintain service-level expectations for People Operations. 
• Be a trusted thought partner for managers and team members navigating tricky policy questions and real-world people challenges. 

Qualifications:  

• 5+ years of people operations/HR experience in a fast-growing environment. 
• CA and multi-state employment law experience and building policies and handbooks. 
• Strong working knowledge of California employment fundamentals (wage/hour, leaves, recordkeeping, etc.). 
• Enthusiasm for, and hands on experience with, using AI tools and systems to improve process efficiency and scale. 
• Exceptional data analytics and reporting skills utilizing various HR Systems. 
• Hands-on experience with Rippling, Greenhouse Onboarding, and partnering with PEOs. 
• Owned end to end open enrollment processes and communications.

 Nice to have: 

• Experience scaling early to mid-stage healthcare startups. 

Compensation: The anticipated base salary range for this position is $140,000–$165,000 for candidates located in San Francisco, New York City, or Seattle, and $120,000–$150,000 for candidates located elsewhere. This position is also eligible for a target annual bonus of 10% of salary and may be eligible for additional incentive compensation, as applicable.

The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs.

In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.

Vaccination Policy, including COVID-19

To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction. 

Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law. 

As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction. 

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law. 

Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation. 

If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at careers@habitathealth.com. 

We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed. 

E-Verify Participation Notice  

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States. 

If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment. 

E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law. 

Habitat Health complies with all federal and state employment eligibility verification requirements. 

Beware of Scams and Fraud  

Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards. 

Official communications from Habitat Health recruiters and team members will come from email addresses ending in @habitathealth.com. Habitat Health will never ask applicants to pay fees, purchase equipment, or provide sensitive financial information as part of the recruiting or hiring process. 

If you receive suspicious communications claiming to represent Habitat Health, we encourage you to exercise caution and independently verify the communication before responding. 

If you believe you have been the victim of a recruitment scam or fraudulent job posting, please report the incident to the Federal Trade Commission (FTC) through its fraud reporting website at reportfraud.ftc.gov.