Manager, Business Recruiting

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the Role

As Headway continues to scale, we're looking for a Manager, Business Recruiting to oversee the growth of our revenue functions. In this role, you’ll lead a team of 7 recruiters and own hiring across our entire revenue organization, including Provider Sales, Care Partnerships, Revenue Operations, and Enablement. The work ranges from high-volume sales hiring to targeted consultative searches for partnerships, operations, and enablement roles. As we continue to plan for record growth across these teams, you’ll be the person who turns that plan into a hiring engine that delivers.

This is a full-time leadership role focused on building a running a high-performing revenue recruiting team, serving as the strategic recruiting partner to revenue leadership and designing the plans, processes and operating rythm that lets us hire at scale while maintaining a high bar.

This role is remote-flexible, with a preference for candidates based in New York City or Philadelphia.

You Will

• Lead, develop, and retain a team of 7 recruiters supporting both high-volume and longer-cycle revenue hiring. Set clear goals, run a consistent weekly operating rhythm, and give regular, direct feedback that helps each person grow.

• Own the hiring strategy for the revenue org. Translate business and revenue targets into hiring plans, forecast team capacity, and adjust quickly as volume and priorities shift.

• Serve as the primary recruiting partner to revenue leadership. Provide regular updates, flag risks early, push back when needed, and use data to guide decisions about headcount, timing, and process.

• Manage the team against clear metrics. Use funnel and performance data to coach recruiters, spot bottlenecks, and improve hiring speed, quality, and efficiency.

• Tailor recruiting strategy to each function, from high-throughput sales pipelines to targeted searches for partnership, RevOps, and Enablement roles.

• Build for scale. Design and improve the processes, tools, and structure the team needs to support growth, including req allocation models, interview standards, and hiring manager calibration.

• Oversee day-to-day team operations, including req assignments, interview consistency, and ATS data hygiene.

• Partner with Recruiting leadership on headcount planning, team structure, and resourcing as the revenue org grows.

You’d Be a Great Fit If…

• You have 8+ years of full-cycle recruiting experience, including significant experience hiring for sales or go-to-market teams.

• You have 2+ years of experience managing recruiters, including setting goals, giving direct feedback, and managing performance. Experience leading a team through a period of rapid growth is a strong plus.

• You’ve recruited in both high-volume and consultative settings, and know how to adjust your approach for each.

• You’re fluent in recruiting data. You understand funnel math, track metrics closely, and use them to make decisions, coach your team, and inform stakeholders.

• You can turn an ambitious hiring target into a realistic plan, and you raise concerns early when a plan is at risk.

• You build strong, trusted relationships with senior business leaders, including when you need to push back or reset expectations.

• You write and speak clearly and concisely. You keep stakeholders updated without being asked and follow through on commitments.

• You bring structure to ambiguity and build processes that produce consistent results at scale.

• You’re energized by a fast-paced environment with high expectations, changing priorities, and a lot of growth ahead.

The expected base pay range for this position is $152,000 - 190,000, based on a variety of factors including qualifications, experience, and geographic location.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include:

• Equity Compensation

• Medical, Dental, and Vision coverage

• HSA / FSA

• 401K

• Work-from-Home Stipend

• Therapy Reimbursement

• 16-week parental leave for eligible employees

• Carrot Fertility annual reimbursement and membership

• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

• Flexible PTO

• Employee Assistance Program (EAP)

• Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway participates in E-Verify. To learn more, click here.

A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.