Care Navigator - New York License Required

HealthSnap (healthsnap.io) empowers patients and their physicians to improve health outcomes using an innovative platform for modern, proactive patient care.  We help healthcare organizations easily manage chronic conditions remotely, and deliver personalized patient experiences when it's needed most.

Be part of an organization built on teamwork, innovation, mutual respect, and equity for all. We believe in the power of prevention over treatment, after our co-founders experienced how modern healthcare failed their loved ones, they knew there had to be a better way. We believe that every patient deserves to receive the right care, at the right time, and in the right location - regardless of their condition or status. 

We lead with empathy above all else, and place the patient at the center of everything we do. Working at HealthSnap means being part of a family and a team where if you win, we all win, no matter how big or small the accomplishment. We take ownership - and lead with empathy - and expect each employee to recognize that real patients rely on HealthSnap every day.

Are you ready to use your expertise to help patients achieve unprecedented improvements in their health?  

As pioneers of the next generation of healthcare, we are seeking a highly motivated, compassionate candidate dedicated to clinical excellence for our Care Navigator position to directly impact patient health through HealthSnap’s remote care solutions.

We are hiring New York-certified LPN/LVNs to support patients who are enrolled in chronic care management and/or remote patient monitoring programs. This is done in partnership with the patients’ care team which may include primary or specialty physician practices or healthcare systems. Successful candidates will bring experience in educating patients on chronic diseases such as hypertension and diabetes. This is a full-time 40-hours-per-week role Monday-Friday.  

As a Care Navigator, you will be trained in HealthSnap’s remote patient monitoring platform and will be responsible for communicating with enrolled patients in conjunction with the patient’s care team. Care Navigators typically have an assigned group of patients for which the Care Navigator is responsible for reaching throughout the month.  Care Navigators also assist with other patients or patient tasks as assigned.  

Above all else, you will play an essential role in establishing a relationship with assigned patients that allows you to empower them to manage their chronic illnesses and improve their health. 

** New York Nursing License Required **

** Additional Compact Nursing License Preferred **

Competencies/Job Duties

• High level of computer literacy, comfortable learning and using digital health portal
• Conducts virtual consultations with patients, focusing on patient education for lifestyle and behavior as it relates to clinical status
• Patient load assigned based on practice need 
• Following approved partner workflows, reviews and responds to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry. 
• Documents patient communication in patient records
• Responsible for assisting patients in setting up their device 
• Works collaboratively with other team members when help is needed  
• Able to work independently
• Possess excellent time management and organizational skills
• Engaging personality with the desire to learn new topics in lifestyle medicine
• Ability to acquire, interpret, and convey clinical research
• Pays attention to detail for each task
• Additional duties as assigned

Requirements

• A current, valid, and in good standing New York Nursing License (LPN/LVN)
• A current, valid, and in good standing Multistate/Compact Nursing License (Preferred)
• 3+ years of experience in cardiology practice (preferred) or primary care practice, home care, or chronic care management
• Experience in remote monitoring and/or virtual care management program(s) (preferred)
• Employee must have a HIPAA-compliant area to work remotely 
• Employee must have a distraction-free work environment
• Employee must provide reliable internet of 100mbps download minimum and 10mbps upload minimum

Benefits

HealthSnap offers a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Paid Time Off, Career Advancement Opportunities, and the Ability to Work Remotely.

Compensation

Compensation is based on candidate's experience and the region in which the candidate lives.

Bonus

You have the opportunity to earn a quarterly performance-based bonus of up to $6,000 annually.

Location - Remote

We embrace diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, or your identity expression, if you are passionate about improving the future of healthcare through lifestyle change, we want to hear from you!