We're looking for an Operations Manager who thrives in start-up environments, enjoys building scalable processes, and loves bringing order to fast-moving businesses. You'll work directly with the founder to oversee internal operations, support the team, improve systems, and help the company scale efficiently.
This is a highly visible role with significant ownership and the opportunity to grow alongside the business.
Duties and Responsibilities
- Own and improve internal operations, processes, and SOP documentation across the business
- Manage day-to-day administrative operations, including calendars, project coordination, and leadership follow-up
- Administer internal business systems including Google Workspace, Airtable, Clockify, Slack, and other SaaS tools, including user provisioning and basic troubleshooting
- Coordinate recruiting, onboarding, offboarding, payroll support, time tracking, employee performance follow-up, and employee engagement initiatives
- Monitor operational KPIs, quality assurance processes, and internal reporting to ensure accountability and continuous improvement
- Identify operational bottlenecks and implement scalable solutions that improve efficiency as the business grows
- Partner closely with the founder to execute strategic initiatives and keep priorities moving forward
Requirements
- 5+ years of experience in Business Operations, Operations Management, Executive Operations, or similar roles
- Experience supporting founders, executives, or startup leadership
- Strong organizational, project management, and communication skills
- Experience administering business applications such as Google Workspace, Airtable, Slack, or similar operational tools
- Highly proactive with strong follow-through and a passion for improving processes
- Comfortable working in a fast-paced, evolving startup environment
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
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