German Speaking Travel Consultants
Holiday Extras · Full-time · Posted 2w ago
German Speaking Travel Consultants
Salary: £27,000 per annum + Benefits + Profit Share Bonus Scheme
Closing Date: 30th October
Whether you will work remotely in the UK, at our bright, modern campus in Kent or Munich, as long as you can deliver a great service for customers, we are flexible for this role.
About Us
At Holiday Extras, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we’re proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you’ll feel supported and rewarded every day.
We sell everything but the holiday. Using innovative technology, we provide great value travel extras in the UK and Europe as well as UK Breaks, with an unrivalled experience to over 8 million travellers a year. With over 40 years' experience, there's nothing our team of travel experts doesn’t know about taking the hassle out of organising a holiday at home or abroad. Our Contact Centre is at the heart of delivering Extra Care, creating experiences that connect with our customers, build confidence and make every interaction feel effortless.
We’re looking for customer-focused people to join our team and become experts at helping our German customers find the best products and services that make travelling easy, simple and fun. We’re searching for diverse perspectives and big ideas from people who are curious and keen to learn!
If you choose to work remotely, you must have cabled broadband at home and a suitable private working space. So that we can provide the best service to our customers, 4G mobile routers are not suitable for this role.
Prior contact centre experience is not necessary although we’re ideally looking for people who:
Hours
On a full-time basis, you would work 37.5 hours per week, with shifts scheduled across our opening hours of Monday to Friday, 8am–6pm, plus Saturdays from 7:30am–1pm.
Our aim is to be as inclusive as possible, and we welcome both full-time and part-time candidates who can work shifts to meet the needs of our customers. This will include some Saturday working.
As part of a typical 12-week rota, you can expect to work approximately 3 Saturdays. The exact pattern may vary depending on business and customer needs.
You will need to be able to attend a 2-week full-time induction. This is super important as it has been purpose-built and designed to give you the knowledge and confidence you need to be successful in the role.
Rotas are given out 8 weeks in advance so you have plenty of time to plan ahead and enjoy your free time.
If we believe you might be a match, you'll enter our hiring process as follows:
Cultivating a diverse and inclusive culture is paramount for us.
As part of this, we have designed our hiring process so you can be comfortable to confidently convey your strengths and who you are.
Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via recruitment@holidayextras.com
Benefits
Why choose Holiday Extras?
We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We’re on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers’ ordinary trips into extraordinarily good times.
At Holiday Extras, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we’re proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you’ll feel supported and rewarded every day. Learn more about our culture and benefits.
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