Financial Systems Manager

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

The Finance team is scaling the systems that run our business, and we're looking for a Financial Systems Manager to own and elevate our financial systems ecosystem. Sitting at the intersection of Accounting, FP&A, Procurement, and Engineering, you'll be the subject matter expert for NetSuite and the connected stack of tools that power our order-to-cash, procure-to-pay, and record-to-report processes. Reporting to and partnering closely with the Director of Financial Systems, you'll be the right hand who grows this function from a team of one into a team of two - adding depth, redundancy, and stability as we scale. This is a high-impact, hands-on role for someone who loves translating financial workflows into clean, automated, well-controlled systems, and who is excited to build for scale as we mature toward a public-ready finance function.

This role is remote within the U.S. and partners closely with our San Francisco office. Our team spans U.S. time zones, so solid - though not total - overlap with San Francisco business hours is what matters.

What you get to do every day

• Serve as the lead administrator and subject matter expert for NetSuite, owning configuration, maintenance, and optimization across the chart of accounts, workflows, custom records, saved searches, roles, and permissions
• Own the health of the broader finance tech stack and its integrations - including Ramp, Coupa, Avalara, Stripe, FloQast, and Pigment - ensuring data flows cleanly and reliably between systems
• Work with Accounting to streamline and accelerate the month-end and quarter-end close through automation, improved processes, and close-management tooling like FloQast
• Partner cross-functionally with Accounting, FP&A, Procurement, Data Engineering, and Product Engineering to translate business needs into scalable system solutions
• Help manage the intake, prioritization, and delivery of system requests from across Finance, using a ticketing system to keep work transparent and on track
• Lead system implementations, upgrades, and enhancements end-to-end; scoping requirements, configuring, managing UAT, documenting, and driving change management and user adoption
• Identify and deploy AI-driven and automation solutions to reduce manual effort, improve data quality, and unlock analyst and accountant capacity
• Evaluate manual and brittle integrations across the finance stack, and find opportunities to automate and streamline them for reliability and scale
• Work with the data team on a finance data mart and connected reporting, helping maintain the dashboards and data governance practices that give the Finance team a single source of truth
• Support internal controls, SOX-readiness, and audit requirements, including system access reviews and change-management documentation
• Serve as a technical leader for our financial systems, setting the standards, documentation, and best practices that raise the bar for how we build and operate them

What you bring to the role

You don't need to check every box - if you bring the core NetSuite and financial systems experience, we'd love to hear from you.

• Roughly 6-8 years of experience in financial systems, with deep hands-on NetSuite administration and configuration expertise
• Solid understanding of core accounting and finance processes (month-end close, procure-to-pay, order-to-cash, record-to-report) and how systems support them
• Hands-on experience with connected finance systems such as Ramp, Coupa, Avalara, Stripe, and FloQast, plus integrating them with NetSuite
• Strong grasp of how systems connect (e.g., APIs and middleware) and comfort building and maintaining reliable integrations and automations, whether custom or vendor-supplied (much of our stack runs on pre-built, out-of-the-box connectors)
• Experience applying AI to finance or systems workflows, with an interest in building toward an AI-forward finance function
• Strong project management skills and the ability to lead cross-functional initiatives from requirements through delivery
• Comfort using a ticketing system (e.g., Jira) to manage work, intake, and stakeholder requests
• Excellent communication skills and the ability to collaborate across functions and levels, as well as with external vendors and partners
• Self-starter who challenges the status quo, takes ownership, and makes strong recommendations
• Track record in a high-growth SaaS or fintech environment; experience scaling systems and controls in a pre-IPO/SOX context is especially valuable
• NetSuite SuiteScript & SuiteQL (assisted by AI tooling) is a plus
• Pigment experience strongly desired
• Prior work with data engineering on a finance data mart (e.g., in Snowflake) and connected reporting (e.g., in Hex) would stand out

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $145,000 - $165,000 annually and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures