Commercial Lead | IFS Copperleaf | Toronto

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

IFS Copperleaf helps some of the world’s largest organizations make better strategic decisions. Our AI-powered decision analytics software enables clients to optimize investment planning and asset management, aligning decisions with corporate strategy to deliver the highest value. At IFS Copperleaf, we’re collaborative, customer-focused, and passionate about creating solutions that have a real-world impact.

IFS Copperleaf is seeking a dynamic and strategic Commercial Lead to drive our commercial operations and ensure alignment with business objectives. In this role, you will own the pricing and commercial strategy for our asset investment planning solutions, playing a pivotal part in optimizing revenue streams, customer relationships, and operational efficiency. You will collaborate closely with cross-functional teams including product, finance, sales, and marketing to develop and execute strategies that support growth in a SaaS environment. This role requires travel every quarter to Vancouver, London, and other locations. 

As part of our high-performance culture, we value accountability, collaboration, innovation, and customer-centricity. We expect you to demonstrate ownership of outcomes, a bias for action, and a commitment to continuous improvement in everything you do.

Key Responsibilities 

Pricing and Strategy Ownership :

• Develop and maintain the price book, ensuring competitive and profitable pricing structures. 
• Lead the overall pricing strategy, including analysis of market trends, competitor pricing, and customer value propositions. 
• Own the comprehensive commercial strategy, aligning it with company goals and adapting to evolving business needs. 
• Partner with product teams to inform pricing and commercial decisions based on feature development and roadmap. 
• Work with finance to analyze financial impacts of pricing models and commercial initiatives. 
• Collaborate with sales and marketing to align strategies, support deal structuring, and enhance go-to-market efforts.

Renewals and Compliance Management :

• Oversee renewals processes, including tracking, negotiation, and execution to maximize retention rates. 
• Maintain and optimize the renewals database for accurate forecasting and reporting. 
• Ensure customer compliance with contracts, identifying risks and implementing mitigation strategies. 

Contract and Revenue Optimization :

• Lead contract structuring and negotiations for key deals, renewals, and amendments. 
• Implement tools and processes to track and enhance commercial performance metrics. 

Market Analysis and Insights :

• Conduct in-depth market research to inform pricing models and commercial decisions. 
• Analyze competitor offerings, industry benchmarks, and economic factors impacting SaaS pricing. 
• Generate actionable insights from data to refine strategies and identify new revenue opportunities. 

Qualifications

• Proven experience in a SaaS business, with a strong track record in commercial strategy, pricing, or revenue operations. 
• Commercially savvy with the ability to analyze data, identify trends, and make strategic recommendations. 
• Finance or accounting background is helpful, with familiarity in financial modeling and contract management. 
• Excellent collaboration skills, with experience working across product, finance, sales, and marketing teams. 
• Strong analytical and problem-solving abilities, coupled with effective communication and influencing skills. 
• Bachelor's degree in Business, Finance, or a related field; advanced degree preferred. 
• 5+ years of relevant experience in a similar role. 

Additional Information

What We’re Offering

• Salary Range: $150K - $200K CAD annually + bonus
• Flexible paid time off, including sick and holiday
•  Medical, dental, & vision insurance
•  RRSP with Company contribution
•  Flexible spending accounts
•  Life insurance and disability benefits
•  Tuition assistance
•  Community involvement and volunteering events

Use of Artificial Intelligence in Recruitment

As part of our recruitment process, we may use automated tools, including artificial intelligence, to help screen and assess applications based on job‑related criteria such as skills, experience, and qualifications.

These tools do not make hiring decisions. All employment decisions are reviewed and made by members of our hiring team.

This position is for an existing vacancy.

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.