Outbound Sales Call Center Agent | Health and Wellness (REMOTE)

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 350 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature's Blast). We are dedicated to helping improve the lives of people all over the world.

At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment. We prioritize the growth of every team member, regardless of their location, offering advancement from intern to leadership roles.

IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a remote Outbound Sales Call Center Agent and let’s impact billions together!

We are looking for a high-energy, results-driven Sales Agent to join our elite team. This isn’t a cold-calling grind; it’s a high-stakes, high-reward role where you will be closing premium programs for qualified leads.

Qualified Leads: No wasting time on "dead" leads. We provide the pipeline; you provide the close.

What You Can Expect

• Competitive base salary + performance-based commission opportunities

• Strong earning potential with uncapped commissions

• Professional training, coaching, and continuous skill development

• Supportive, growth-focused, and collaborative global team culture

• Permanent work-from-home setup

• Long-term career growth opportunities

• Vacation and Health Leaves

• Health Budget

• Internet Subsidy

• Team-building activities and virtual events

• Immediate hiring opportunity

During a Typical Day, You’ll

• Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues

• Clarify information and provide recommendations and solutions to customers via telephone calls

• Build positive work relationships with customers to enhance the image and public perception of a company

• Strive to improve customer satisfaction through excellent customer service

• Place outbound calls to customers to promote new products and services

• Complete call notes and call reports as necessary and update them in the database

• Obtain and evaluate all relevant data to handle complaints and inquiries

• Keep a high level of knowledge about existing products and services

• Perform other related tasks as assigned

What You Bring to the Role

• 2–4 years of experience in outbound sales, telesales, or call center environments

• Familiarity with medical, health, wellness, info-products, or food supplements

• Proven cold-calling experience with strong objection-handling abilities

• Strong phone presence with excellent communication, customer service, and sales skills

• Excellent written and spoken English communication skills (C1/C2 level)

• Customer-focused mindset with the ability to adapt communication to different personality types

• Strong problem-solving, interpersonal, and active listening skills

• Ability to multitask, prioritize, and manage time effectively

• Ability to work under pressure and handle stressful situations appropriately

• Proficiency in relevant computer applications and CRM systems

• Self-motivated, growth-oriented, and committed to long-term career development

Additional Qualifications

• Proven experience in closing high-ticket offers such as coaching, medical, wellness, or consulting services (preferred)

• Ability to sell across multiple price points and product types

• Consultative, ethical, and client-first approach to sales

• Strong discipline in pipeline management, follow-up, and lead nurturing

Technical and Workspace Requirements

• A laptop or desktop computer capable of handling daily work tasks efficiently

• Stable and high-speed internet connection suitable for uninterrupted calls and online systems

• Backup internet or power solution is considered an advantage

• Quiet and distraction-free workspace for professional communication with customers

Compensation: 600-800 $/mon. net + Uncapped Commissions: Realistic OTE of $2,000 - $4,000+ per month.