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Senior Storage Consultant / Commvault Specialist at Inetum · globalremotely

Company Description

Inetum is a European leader in digital services. For businesses, public sector organizations, and society as a whole, the group’s 26,000 consultants and specialists work every day to create tangible digital impact: solutions that contribute to performance, innovation, and the common good.

With a presence in 19 countries, working closely with local communities, and alongside its major software developer partners, Inetum supports organizations in their digital transformation challenges with proximity, flexibility, and responsibility. Driven by its purpose, Inetum champions a vision of technology that is useful and well-managed, capable of unlocking the full potential of organizations and society: “Let’s make tech right.”

In 2025, the group generated revenue of 2.2 billion euros.

More information at: www.inetum.com

Job Description

Mission:

We are looking for an experienced Senior Storage Consultant / Commvault Specialist to join our Infrastructure Services Operations team. In this role, you will serve as the operational subject matter expert for enterprise storage, backup, recovery, and cyber resilience platforms, with a strong focus on Commvault technologies. You will be responsible for supporting, maintaining, troubleshooting, and continuously improving enterprise storage and data protection environments. Your primary focus will be ensuring service availability, operational stability, compliance, and customer satisfaction while providing expert support for mission-critical infrastructure.

Storage & Data Management Operations

Operate and support enterprise storage environments.
Perform proactive monitoring and health checks to ensure platform availability
and performance.
Troubleshoot and resolve complex incidents affecting storage infrastructure.
Conduct root cause analysis and participate in problem management activities.
Perform capacity management and provide recommendations for storage
optimization.
Execute firmware upgrades, patch management, and operational maintenance activities.
Support storage-related change requests and ensure successful implementation within established processes.
Maintain operational documentation, procedures, and knowledge articles.
Participate in on-call support and major incident resolution when required.
Ensure compliance with SLAs, operational standards, and governance requirements.

Commvault Backup & Recovery Operations

Administer, monitor, and support Commvault backup and recovery environments.
Ensure successful execution of backup, restore, replication, and retention processes.
Perform backup troubleshooting and recovery operations for enterprise customers.
Manage upgrades, patches, and day-to-day platform maintenance.
Monitor backup success rates and proactively address failures and operational risks.
Execute and document recovery testing and disaster recovery exercises.
Support hybrid and cloud-based backup environments.
Maintain backup policies, retention schedules, and compliance requirements.
Participate in major incident handling and recovery activities.
Provide operational support for cyber recovery and ransomware protection solutions.

Cyber Resilience & Service Continuity

Maintain immutable backup and cyber recovery environments.
Support regular testing of recovery procedures and business continuity capabilities.
Monitor compliance with security and regulatory requirements.
Contribute to audit activities and remediation actions.
Implement operational best practices for data protection and cyber resilience.
Identify operational risks and propose improvement initiatives.

Service Delivery & Customer Support

Act as the senior technical escalation point for storage and backup-related incidents.
Provide expert support to customers and internal operational teams.
Participate in service reviews and operational governance meetings.
Assist in resolving recurring issues through continuous service improvement initiatives.
Create and maintain operational procedures, runbooks, and technical documentation.
Collaborate closely with service managers, architects, and other infrastructure teams.
Share knowledge and mentor junior team members.
Contribute to service transition activities to ensure operational readiness of new solutions.

Qualifications

Required Qualifications & Experience

Technical Skills

Bachelor's degree in Information Technology or equivalent through experience.
Minimum 5 years of hands-on experience supporting enterprise storage, backup, and recovery technologies.
Strong operational experience with Commvault Complete Data Protection.
Required Commvault Certifications or equivalent

Mandatory: