Clinical Sales Manager - Grand Rapids, MI

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

*Please note: Candidates must live within or be willing to relocate to the Grand Rapids, MI Area to perform the duties of this role. 

Primary Function of Position
The U.S. da Vinci® Clinical Sales Manager reports to the U.S. da Vinci® Clinical Sales Director. The da Vinci® Clinical Sales Manager plays a critical role in building and developing the clinical field sales team within their region. The major responsibilities are to manage and direct the utilization of the da Vinci Surgical System within their installed base. This will include managing installations, training and utilization growth within their assigned region and the hiring, training, and development of U.S. Account Managers.

Essential Job Duties 

• Develop and implement da Vinci® Surgery sales activities to achieve and exceed goals set by senior management
• Expand da Vinci® Surgery usage in all existing accounts
• Expand da Vinci® Surgery usage by selling and training new surgeons in all specialties applicable to the da Vinci® Surgical System
• Manage training and education process within installed base
• Guide new system installation process
• Prospect for new system installations and system upgrades to existing base
• Moderate to extensive travel
• Provide clinical sales team with new product information or new information on existing products
• Work with the training and marketing departments to implement new strategies and programs as directed by senior management

Qualifications

Required Skills and Experience 

• Bachelor’s degree required
• Proven track record in da Vinci® Surgery Sales or 5+ years of clinical sales management experience required
• In-depth knowledge of Operating Room Environment required
• Knowledge of the capital equipment sales process
• Previous record of managing and directing a sales team in the medical device industry
• Excellent communication and interpersonal skills
• Computer literate
• Training Requirements: Attend ISI field sales management training course Interviewing skills
• Remote field management Implementation of sales process Platform and presentation skills

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.